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Here in Europe, delivery people make probably from 50% to 100% of what they make in the U.S. (around the minimum wage or bit more), and a delivery surcharge of
by anovikov 4y ago
Here in Europe, delivery people make probably from 50% to 100% of what they make in the U.S. (around the minimum wage or bit more), and a delivery surcharge of 5 euros is considered outrageously high. Many places have delivery for no fee if you pay same price as dine-in, or 10% takeaway discount => implied delivery surcharge is 11%. Some add 2e on top of it if delivery is by scooter or 3-4e if by car, or 5e tops.
In our country of only 1M people, there are 3 competing delivery services similar to uber eats (one of them is Bolt), but most places have their own drivers employed full time and people usually order directly, it builds customer loyalty for the places too.
I struggle to understand how these 3rd services can make money because they hardly add any value. How are they better than restaurant's own delivery guy?
- Nursie 4y agoYeah I think it's high time to return to that. I guess their "value-add" is that restaurants don't need to have their own full-time delivery guy they just contract out ... but when they take such a huge cut of the food bill, it seems unlikely to work out well for anyone but a very low-volume operation. (I'm in Australia, those were Australian $ :)