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Why is it racist? Just because they are Indians? If so, you are missing the point: these consulting companies don't judge managers by competence, they judge man
by perfecthjrjth 4y ago
Why is it racist? Just because they are Indians? If so, you are missing the point: these consulting companies don't judge managers by competence, they judge managers by the number of tickets closed, by the number of billable hours, their chamchagiri(sycophancy).
- Aeolun 4y agoIf they get paid per ticket closed, they’re judging the manager on the measure most important to the business. The problem is you are likely to get stuck in a local optimum where you burn out workers to close tickets. Growing them and making them want to stay takes longer, but ultimately leads to better results.