4 ms·
Lack of proper trials on the App Store is a pain. I've bought several more expensive apps (with no separate lite versions) that turned out to be poor. I've "Rep
by frou_dh 15y ago
Lack of proper trials on the App Store is a pain. I've bought several more expensive apps (with no separate lite versions) that turned out to be poor. I've "Reported a Problem" in iTunes and said I purchased them by mistake. Got a refund each time.
- matwood 15y agoIf it was easy to contact the developer would you have tried that first? I ask because one of my biggest complaints with the App store is that it's nearly impossible to get user feedback without checking the comments everyday. I have a low volume app and unless I check the comments I never know if someone had a problem. This is after putting my website in the app and on the app description screen on the store. Basically, if a user finds a bug I'd like to help them through it and/or fix it prior to them leaving a 1 star review that I may or may not see.
- frou_dh 15y agoI might contact (or seek out) the developer if I only had one or two specific issues, but IIRC every time I've done the refund thing, it's because the overall quality of the app was simply worse than expected. I generally don't leave star reviews unless it's a glowing 5.