6 ms·
The cat is out of the bag. There is no way that people are going to stop putting AirTags in their luggage, at least not while airlines are still constantly los
by dghlsakjg 4y ago
The cat is out of the bag.
There is no way that people are going to stop putting AirTags in their luggage, at least not while airlines are still constantly losing luggage and fighting people on reimbursement.
- aliqot 4y agoI do see how they'd find it bothersome. Imagine what it must be like that the situation before was: "Oh no my baggage is lost!" "Oooh that's rough! We'll let ya know!" then nothing. Where now what it might be like is: "Oh no my baggage is lost at XYZ airport at your terminal" and that accountability is somewhat forced now because they can't just say it wasn't found or it is 'in transit' when it really isn't.
- FredPret 4y agoSo inconvenient for them to do what they were contracted to do: fly you and your luggage from A to B. Can’t they just get free money?
- aliqot 4y agoYou might get money for your troubles if your flight or luggage is delayed. For luggage being lost the maximum liability is $3,800 for domestic flights and about $1,800 for international flights https://www.cnbc.com/2022/07/19/what-travelers-need-to-know-as-airlines-deal-with-lost-delayed-bags.html https://www.cnbc.com/2022/07/19/what-travelers-need-to-know-...
- harha 4y agoIn theory yes, but in practice it could easily cost you more to deal with the airline and it might well be that you don’t have the receipts anymore. With another European airline I recently waited exactly one day less than the three weeks required for them to deliver a child seat. That’s almost three weeks of not having one to safely transport my child, no support or compensation. Since I was returning to my country of residence the credit card company also didn’t refund.
- thaumasiotes 4y ago> and it might well be that you don’t have the receipts anymore. That seems pretty unlikely; the receipts now go to your email where you'd have to delete them intentionally.
- leipert 4y agoCash? Clothes? I don’t keep receipts for every pair of jeans I own.
- aobdev 4y agoReceipts for the personal items that the airline lost, not for the airfare. You need to prove how much your damages are in order to make a claim.
- hasel 4y agoIs there anything to stop me from pulling receipts for something I didn’t actually put in my luggage?
- mindslight 4y agoYour damages are what you had to spend on all the new items you had to buy for your trip, to replace the items they failed to deliver. You buy new clothes (etc), keep the receipts, and turn those in for reimbursement. At least this is how it worked a decade ago when my luggage was "lost" for a US domestic flight. In my case, I think they deliberately bumped my bag for paying cargo, because they saw my billing address was near the destination airport and assumed I would be fine "at home". They didn't know I was going to a wedding, and that said wedding was several hours drive away, so delivering my bag a day late to the destination airport wouldn't end the problem. They still paid out though.
- thaumasiotes 4y agoaobdev's idea of reimbursement doesn't work in either direction. The price you paid for something is only weakly connected to the thing's current value. But your damages are equal to whatever the current value is. If you bought a painting for $20 and it's appreciated to $15,000, you're owed $15,000 when someone destroys it. If you bought a suit for $2,000 and it's more moth-hole than cloth and it's been through a few paintball fights, you're not owed $2,000 when someone destroys it.
- twelvechairs 4y agoEvery job, every person, every industry mistakes happen. You can minimise them with better systems but its never going to disappear
- dghlsakjg 4y agoYes. But not every industry gets the benefit of a nationally legislated liability limit on their mistakes.
- yamtaddle 4y agoThe ones that don't suck are happy if you can help them fix their error, though.
- deleted 4y ago[deleted]
- deleted 4y ago[deleted]
- polynomial 4y agoDon't bother us, we're trying to help you.
- tomjen3 4y agoYou can minimise them by making mistakes expensive.
- endgame 4y agoYou're thinking of the frequent flyer programs. An airline, via its FF program, is a proprietary central bank that sometimes flies people (and occasionally, even their luggage!) from A to B.
- ornornor 4y agoDidn’t really understand that until I read an article about it. The frequent flyer program is oftentimes worth more than the airline, and it’s a currency with no rules where the airline can do pretty much whatever they want with its value. It’s insane.
- thepasswordis 4y agoOh no! Our management/efficiency consultants have value engineered our labor practices to the point of extreme fragility! Maybe hiring more McKinsey consultants can fix it!
- rowanG077 4y agoMy heart breaks for them. They have to do the job they should have been doing in the first place.
- dudul 4y agoHow is it bothersome? People are doing their job and telling them where the bag is. They should be happy when customers go the extra mile to fix their broken system.
- teddyh 4y agoIt’s not broken for them.
- balderdash 4y agoFWIW I showed an AA baggage customer service rep the location of my bag (within 200ft of where we were standing), the response I got was, “that’s nice, we’ll get you your bag when we get you your bag” - so while it’s nice to know where your bag is, the airlines will continue to not care until there are financial consequences for not delivering as promised.
- 93po 4y agoI'd call the police in that situation
- balderdash 4y agoSo they can take a report?
- 93po 4y agoSo they can ignore the call entirely
- ncmncm 4y agoAA is the worst. I would be here all day if I were to explain all the things they did on a single flight, NY to Akron. I rented a car and drove home, so not to expose myself to that again. Have not flown AA since. Now JetBlue codeshares with AA. Worried.
- rconti 4y agoI get that it's inconvenient and could be used nefariously. I'm not sure what kinds of worker protections airline staff have in Europe, but I can see why it might be problematic that I'm tracking the employee as they drive their van full of lost luggage to my hotel. Still, it's my stuff, so I'm going to keep putting AirTags in every bag I travel with. I'm sorry, but.. what are they going to do? Ban me from the airline?
- svnpenn 4y ago
- KerrAvon 4y agoLook at the actual cases, though. You had to be really aggro to get the permaban instead of just getting walked off the flight with a warning. IMHO, they were not aggressive enough.
- yreg 4y agoThey cannot ban all of us.
- svnpenn 4y agoyeah, they really can. Flights are a sellers market, they run near empty flights often. Plus less people are using AirTags than you think. Again, I think its a dumb rule. But don't think you are special and can just ignore it forever with no consequences.
- rconti 4y agoI suspect I'm misreading your comment. You say "they run near empty flights often", which is not true based on current load factor data, at least in the US[1]; it's as high as ever. But you also say "it's a sellers market" which would imply high demand where they can afford to lose a few passengers (which would be true based on basic economics). So I suspect this is what you intended to say, unless I'm really misunderstanding something. 1. https://fred.stlouisfed.org/series/LOADFACTOR https://fred.stlouisfed.org/series/LOADFACTOR
- chrisseaton 4y ago> at least not while airlines are still constantly losing luggage Does that actually happen to people still? I thought it was just a 90s meme. I get a push notification every time they move my bag anywhere. 'Accepted into the system', 'loaded onto the plane', 'unloaded off the plane', 'popped out at the carousel'. Seems pretty bullet proof these days.
- dghlsakjg 4y agoAmerican Airlines self-reported a baggage mishandling rate just short of 1% this year. That seems really high to be honest, when you consider that most planes have a minimum of 150 passengers. 2022 was an anomalous year since the airlines ramped up their schedules without having support staff at the airports to handle it. The statistics seem to indicate a tripling of lost luggage rates.
- whatever1 4y agoFor international trips this is close to 10%. My math professor is flying once a month to Europe from the US for the past 20 years. He told me about this statistic he built from his trip history and I thought he was exaggerating. On my 10th trans-Atlantic trip of course I lost my luggage.
- chrisseaton 4y agoSo on a typical 747 flight 40 people will have their luggage lost when we get to the reclaim? That seems really improbably high. How come I don't see hundreds of people standing around getting angry at the belt? At Heathrow, it'd mean 20,000+ people a day with lost luggage (if they all checked luggage). You'd need more than the entire taxi fleet of London to get their luggage to their hotels. Really doesn't pass a common-sense check.
- matwood 4y agoBags are lost often enough there’s a charity selling the bags that never get claimed. https://www.unclaimedbaggage.com/pages/how-it-works https://www.unclaimedbaggage.com/pages/how-it-works They say a 3 month search, but if you read around you’ll see 5+ days and your bag is basically gone. They say .03% of all checked bags end up lost and then unclaimed. How many must get lost to reach that unclaimed number?
- INTPenis 4y agoJust wait until an airtag lithium battery catches fire in the cargo hold.
- dghlsakjg 4y agoAirTags use lithium button cells which are not really a fire risk when compared to a lithium polymer cell like in your cell phone. Enough of a mitigated safety risk that the CR2032 that the AirTag uses is small enough to be exempted from the lithium battery rules.
- shepherdjerred 4y ago> at least not while airlines are still constantly losing luggage and fighting people on reimbursement. Hah, if you're in the United States you should be fine. Federal law forces the airlines to reimburse you, even for just delayed baggage [0]. Last year my bag was delayed a few days on a trip to the mountains. My airline paid the cost to replace all of the clothing and other material in my bag. I think it ended up being ~$2100 worth. I bought items comparable to what I had brought, e.g. a lot of high-quality thermal clothing, some board games, chargers, etc, and I got to keep all of it. [0]: https://www.transportation.gov/lost-delayed-or-damaged-baggage#maximum%20limits%20on%20liabilities https://www.transportation.gov/lost-delayed-or-damaged-bagga...
- Eric_WVGG 4y agoI’ve got a friend who is doing a lot of travel to Russia due to her father having some medical problems, so I bought her an AirTag for her luggage. On her first flight home, she missed her flight, but her luggage “made it.” She was able to track the bag all the way to the American West Coast, and apparently the workers at the airport even found it helpful in the “last mile” of retrieving the bag. On her second flight, Lufthansa lost the bag on a flight to Helsinki. They were apparently huge dcks about it, but again she was able to accurately track and eventually retrieve it. AirTags are one of those devices that really surpass their advertised usefulness. I’m encouraging everyone I know who travels to get some. I do wonder about the workers who must be getting those automated “yo a tracker is following you” anti-stalking messages on their iPhones, though.