Simply put, Microsoft has existed for 30 years with nothing but disdain for their customers and it has never once hurt them. So why stop now? Microsoft exists b

Simply put, Microsoft has existed for 30 years with nothing but disdain for their customers and it has never once hurt them. So why stop now? Microsoft exists because of weak minded people who choose it because it's the front runner and are scared that choosing anything else may make them responsible for a choice they have made(same vein as no one ever got fired for choosing IBM, until that wasn't true anymore). In this sense I think there is almost a stockholm syndrome element where the worse it is, the more people trapped in it feel that that's what makes it good and enterprisey. If it wasn't the only choice why would any put up with it otherwise? I'm sure in 2043 they'll finally muster up the engineering resources to get copy/paste working in Teams though, for the last 10 customers on Trillion dollar a year enterprise maintenance contracts.