3 ms·
??? Please read the thread (shrug emoji).
by _V_ 4y ago
???
Please read the thread (shrug emoji).
- colejohnson66 4y agoAll I’ve found is that you don’t like the idea, not why
- _V_ 4y ago> If you cannot get parts in stock (meaning in advance), you might as well send it to the Apple and not bother with repair shop at all. Because that idea is BS, designed just to block 3rd party repair shops from doing quick repairs leaving you with the same (or worse) level of service that Apple itself offers. Why on Earth would anyone need to provide SN of the phone to buy consumable such as battery? Makes no sense at all. Even the display is stupid because most of the time people come to the repair shop is because Apple takes 2 weeks & wipes data from device. Which is kinda problem for many people since they often don't have another $$$ for spare phone and also forgot to backup. Almost any other vendor lets you buy parts such as LCD or battery and just swap it. And for most of the phones you can do that kind of work in under an hour.
- newtritious 4y ago> because Apple takes 2 weeks & wipes data from device They don’t. It’s a 30 minute repair with no wipe necessary.
- Dylan16807 4y agoYou're talking to someone who has personal experience at having to send the phone in and wait two weeks. Unless you think they're lying?
- newtritious 4y agoThey are lying if they are claiming it’s the general case, which is how they phrased it, so yes.
- newtritious 4y agoJudge for yourself: https://news.ycombinator.com/item?id=32916346 https://news.ycombinator.com/item?id=32916346
- Dylan16807 4y agoOkay. I judge that they are probably telling the truth and you are being an ass about it.
- newtritious 4y agoAmusing but silly. They are obviously lying. You can’t seriously believe they are afraid of naming an Apple Store. If the store existed and they named it, then I’d look like a complete asshole.
- Dylan16807 4y agoI wouldn't tell you where I live just to prove there's no convenient Apple Store.
- _V_ 4y agoAs I said somewhere else, it probably depends on your location. This also applies not only to the battery replacement but for screen as well. I've had to do that also and it also was not a 30 minute repair unfortunately. If it was, I would be quite happy and would not be so frustrated over this stuff.
- newtritious 4y agoSo you knew it’s not the general case, and yet you said it anyway.
- _V_ 4y agoIn my location it is a general case. What is your point?
- newtritious 4y agoIs it? That honestly doesn’t seem remotely credible. You are claiming that there is a ‘location’ where Apple themselves in general need to send off a phone for a battery replacement, one of the most common repairs. Which Apple Store was that? Where is it located? We can easily enough ask them what the general turnaround time for a battery replacement is.
- _V_ 4y agoYes, it is. For both batteries and displays - across many different ocasions over the years. Unfortunately. That's why I let company I work for to buy me some nice repair equipment so I can atleast extract the data & do some things by myself. Are you an actual Apple employee with some power to help me (or help the situation in general)? If so I'd be really glad and more than willing to share all my information with you! Let me know. We buy Apple products worth roughly ~$10-30k every year depending on the stuff we are getting so I'm afraid that we are not that big to be interesting by ourselves but we are certainly bigger than 3 iPhones a year :-) I'd be the first person to actually celebrate having some official way to either repair my stuff or at the very least a way to get genuine parts without having to jump through multiple artificial hoops designed just to piss me off.