4 ms·

I'm not moving goalposts at all. All I'd want is a way to get most of the parts from OEM & be able to install them. At the very least I'd expect to be able to s

by _V_ 4y ago

I'm not moving goalposts at all. All I'd want is a way to get most of the parts from OEM & be able to install them. At the very least I'd expect to be able to swap: 1) Battery (consumable) 2) Front (LCD) 3) Back (either just the glass or the whole frame) But we have to be honest with ourselves here: what good is it to have a repair manual when you cannot buy genuine parts? I mean yeah, this is a small-ish win, but it will not help to say it is "good enough". Sorry, but that is just not good enough. The thing that pisses me the most is that I genuinely think that iPhones are amazing phones. They are quite nicely engineered and they easily could last you 5-8 years. Why put so much engineering effort to artificially cripple the device? Most of us will buy the new model anyway. And those who cannot (or don't want) should be able to keep theirs for as long as possible. It seems wastefull and unnecessary to fight it.

varenc 4y ago
> what good is it to have a repair manual when you cannot buy genuine parts? You can absolutely buy genuine parts for recent iPhones: https://selfservicerepair.com/order https://selfservicerepair.com/order (that website looks random, but it's actually Apple's official self repair supplier) Yes, the System Configuration step is still required to pair many of those parts. This has been discussed ad nauseum. Perspectives vary between it being a necessary security precaution and an entirely self-interested move by Apple to control their supply chain. I suspect the truth is somewhere in between. I've never done the System Configuration step, but it requires chatting with a support agent and it sounds much easier than the repairs themselves. I absolutely agree things could still improve. But I also think we should recognize this new iPhone 14 re-design as a huge improvement that shows a promising trend.
- _V_ 4y ago
  The last time I tried it I had to put in the SN of the device I wanted to repair in advance to get the part. Maybe they fixed it from then, have not checked. If you cannot get parts in stock (meaning in advance), you might as well send it to the Apple and not bother with repair shop at all. I also think this is the main reason for making it like that. Display, battery and vibration motor has absolutely no security implications. I would be very happy to see Apple not screwing with individual repair shops. Don't get me wrong, I'm a huge fan of their HW (be it iPhones or MBPs). But I'm not a fanboy and I'm not going to bend backwards to praise this corporate entity when it is not deserved. If you compare the ease of getting part for Samsung and Apple, it is like night and day. That System Configuration step is also a middle finger. Having to chat with some support agent just for changing a consumable item like a battery? Or a vibration motor? What the actual f? edit: Checked and they still want the SN of a target device before selling you anything - even a battery! From the site: The serial number is required and will be shared with Apple. This number must be from the device that is being repaired or you may encounter issues that prevent the completion of the repair. Yeah, thanks but no thanks.
  - newtritious 4y ago
    Why are you upset about giving Apple the serial number of your device?
    - _V_ 4y ago
      ??? Please read the thread (shrug emoji).
      - colejohnson66 4y ago
        All I’ve found is that you don’t like the idea, not why
        _V_ 4y ago
        > If you cannot get parts in stock (meaning in advance), you might as well send it to the Apple and not bother with repair shop at all. Because that idea is BS, designed just to block 3rd party repair shops from doing quick repairs leaving you with the same (or worse) level of service that Apple itself offers. Why on Earth would anyone need to provide SN of the phone to buy consumable such as battery? Makes no sense at all. Even the display is stupid because most of the time people come to the repair shop is because Apple takes 2 weeks & wipes data from device. Which is kinda problem for many people since they often don't have another $$$ for spare phone and also forgot to backup. Almost any other vendor lets you buy parts such as LCD or battery and just swap it. And for most of the phones you can do that kind of work in under an hour.
        newtritious 4y ago
        > because Apple takes 2 weeks & wipes data from device They don’t. It’s a 30 minute repair with no wipe necessary.
        Dylan16807 4y ago
        You're talking to someone who has personal experience at having to send the phone in and wait two weeks. Unless you think they're lying?

by _V_ 4y ago

varenc 4y ago

> what good is it to have a repair manual when you cannot buy genuine parts? You can absolutely buy genuine parts for recent iPhones: https://selfservicerepair.com/order https://selfservicerepair.com/order (that website looks random, but it's actually Apple's official self repair supplier) Yes, the System Configuration step is still required to pair many of those parts. This has been discussed ad nauseum. Perspectives vary between it being a necessary security precaution and an entirely self-interested move by Apple to control their supply chain. I suspect the truth is somewhere in between. I've never done the System Configuration step, but it requires chatting with a support agent and it sounds much easier than the repairs themselves. I absolutely agree things could still improve. But I also think we should recognize this new iPhone 14 re-design as a huge improvement that shows a promising trend.

_V_ 4y ago
The last time I tried it I had to put in the SN of the device I wanted to repair in advance to get the part. Maybe they fixed it from then, have not checked. If you cannot get parts in stock (meaning in advance), you might as well send it to the Apple and not bother with repair shop at all. I also think this is the main reason for making it like that. Display, battery and vibration motor has absolutely no security implications. I would be very happy to see Apple not screwing with individual repair shops. Don't get me wrong, I'm a huge fan of their HW (be it iPhones or MBPs). But I'm not a fanboy and I'm not going to bend backwards to praise this corporate entity when it is not deserved. If you compare the ease of getting part for Samsung and Apple, it is like night and day. That System Configuration step is also a middle finger. Having to chat with some support agent just for changing a consumable item like a battery? Or a vibration motor? What the actual f? edit: Checked and they still want the SN of a target device before selling you anything - even a battery! From the site: The serial number is required and will be shared with Apple. This number must be from the device that is being repaired or you may encounter issues that prevent the completion of the repair. Yeah, thanks but no thanks.
- newtritious 4y ago
  Why are you upset about giving Apple the serial number of your device?
  - _V_ 4y ago
    ??? Please read the thread (shrug emoji).
    - colejohnson66 4y ago
      All I’ve found is that you don’t like the idea, not why
      - _V_ 4y ago
        > If you cannot get parts in stock (meaning in advance), you might as well send it to the Apple and not bother with repair shop at all. Because that idea is BS, designed just to block 3rd party repair shops from doing quick repairs leaving you with the same (or worse) level of service that Apple itself offers. Why on Earth would anyone need to provide SN of the phone to buy consumable such as battery? Makes no sense at all. Even the display is stupid because most of the time people come to the repair shop is because Apple takes 2 weeks & wipes data from device. Which is kinda problem for many people since they often don't have another $$$ for spare phone and also forgot to backup. Almost any other vendor lets you buy parts such as LCD or battery and just swap it. And for most of the phones you can do that kind of work in under an hour.
        newtritious 4y ago
        > because Apple takes 2 weeks & wipes data from device They don’t. It’s a 30 minute repair with no wipe necessary.
        Dylan16807 4y ago
        You're talking to someone who has personal experience at having to send the phone in and wait two weeks. Unless you think they're lying?