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I had nearly this exact thing! The backup email wasn’t working. My mom was able to leverage an existing session on thunderbird to access her emails. Her SMS aut
by hsbauauvhabzb 4y ago
I had nearly this exact thing! The backup email wasn’t working. My mom was able to leverage an existing session on thunderbird to access her emails. Her SMS auth was failing as she’d change numbers. She managed to convince a phone provider to give her the old number so she could successfully authenticate.
Still mad about the lack of ability to provide proof of ownership, we had ample evidence which would have held up in court if required. But alas, google are worried about their immediate bottom line instead of their long term viability.
- hsbauauvhabzb 4y agoSide note: I swear this is an issue with very old google accounts. The backup email address was working but refused to validate, we also had the password. If you work at google, please submit a bug report on behalf of us pleb public users who have no access to such features! And if you work for government, please propose legislation which fixes these asshole ghost companies!