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I migrated three of my personal emails from name cheap email hosting to zoho and the spams i received went up by 20x. Out of curiosity, I went ahead and move on

I migrated three of my personal emails from name cheap email hosting to zoho and the spams i received went up by 20x. Out of curiosity, I went ahead and move one of them back to namecheap, I haven't received a single spam in the last week. Is this something to do with spam filter?

sshine 4y ago
> Is this something to do with spam filter? Yes, that's my biggest problem with Zoho so far: Having a below-average quality spam filter sucks more than having a below-average quality anything else, since it makes the difference between receiving emails or not. I'm not convinced there is any reason why it's bad. They could up their game here.
- ZohoMailSupport 4y ago
  Hi, we do understand your concern and we are here to help, make your experience with Zoho Mail, better. We are constantly working towards making our Spam Filter validate and deliver emails, as our customers prefer and we pride ourselves that the progress has so far been upward and steady. Having said that, we would like to get to the bottom of your concern and assist you with suggestions from the various Spam Control options we have or even come up with a better logic to address it. Hence, we request you to write to us at support<at>zohomail<dot>com with elaborate details about the issue. We will definitely have it analysed and sorted at the earliest. Thanks and Regards - Zoho Mail Team
mackmgg 4y ago
I noticed this too, but it seems to have dropped off. In the month or so after I migrated from Google to Zoho I had a ton of spam, and was considering other options. But since then I haven't really gotten any more than I did with Google, maybe one obvious spam email every few weeks. I would mark spam as spam during that initial period when there was a lot, so maybe there's just a learning process for new accounts as to what's actually spam?
ZohoMailSupport 4y ago
Hi, Sorry to hear that. We would like to have you back on Zoho and address your concerns. Zoho's Spam Filter works on user preferences as well to ensure better spam filtering and Email delivery. In addition, we also have personalisations available to adjust the Spam Filtering for your accounts. Looking forward to have you back on Zoho Mail. Please write to support<at>zohomail<dot>com if you need assistance with any queries or concerns. Thank you. -Zoho Mail Team

sshine 4y ago

> Is this something to do with spam filter? Yes, that's my biggest problem with Zoho so far: Having a below-average quality spam filter sucks more than having a below-average quality anything else, since it makes the difference between receiving emails or not. I'm not convinced there is any reason why it's bad. They could up their game here.

ZohoMailSupport 4y ago
Hi, we do understand your concern and we are here to help, make your experience with Zoho Mail, better. We are constantly working towards making our Spam Filter validate and deliver emails, as our customers prefer and we pride ourselves that the progress has so far been upward and steady. Having said that, we would like to get to the bottom of your concern and assist you with suggestions from the various Spam Control options we have or even come up with a better logic to address it. Hence, we request you to write to us at support<at>zohomail<dot>com with elaborate details about the issue. We will definitely have it analysed and sorted at the earliest. Thanks and Regards - Zoho Mail Team

mackmgg 4y ago

I noticed this too, but it seems to have dropped off. In the month or so after I migrated from Google to Zoho I had a ton of spam, and was considering other options. But since then I haven't really gotten any more than I did with Google, maybe one obvious spam email every few weeks. I would mark spam as spam during that initial period when there was a lot, so maybe there's just a learning process for new accounts as to what's actually spam?

ZohoMailSupport 4y ago

Hi, Sorry to hear that. We would like to have you back on Zoho and address your concerns. Zoho's Spam Filter works on user preferences as well to ensure better spam filtering and Email delivery. In addition, we also have personalisations available to adjust the Spam Filtering for your accounts. Looking forward to have you back on Zoho Mail. Please write to support<at>zohomail<dot>com if you need assistance with any queries or concerns. Thank you. -Zoho Mail Team