> Like everything else, it's outsourced. I know a little about SW. "Like everything else, it's outsourced." is an unnecessarily broad statement. That being sai

> Like everything else, it's outsourced. I know a little about SW. "Like everything else, it's outsourced." is an unnecessarily broad statement. That being said, the interior cleaners are outsourced[1]. Contract terms are city-specific and there is a minimum requirement for which planes are cleaned (eg always overnights) and when. > I paid for a seat. Which has fine print, which makes fewer guarantees than you're comfortable with...which isn't really a problem. Don't buy the ticket, don't suffer. > I likely paid a fuckton of money for it Probably not. A round trip from Southern California to Minnesota is usually less than an uber from Los Angeles to San Diego, depending on how far in advance and timing, etc etc. Guess what Ubers don't do either? Southwest planes are often delayed due to cleaning needs, regardless of the binary framing of the policies. I guess the COVID scare has just elevated routine policies to a political level, while we enjoy a previously unimaginable level of freedom, choice, and low-cost travel. [1] My brother is a senior ramp agent about to retire, who happens to be working a shift he couldnt give away tonite.