6 ms·

I think the issue is the ease of getting users banned, and the lack of actual moderating at all that is the problem. It literally is as easy as fill out the fo

by jaarse 4y ago

I think the issue is the ease of getting users banned, and the lack of actual moderating at all that is the problem. It literally is as easy as fill out the form, user is automatically banned, no verification required. Microsoft is not actually enforcing anything. My son is 10 and has been playing Minecraft for most of his life. I would consider him quite good at it. I sometimes watch. Every couple of months one of his friends will get banned for no reason. Usually the reason is profanity in the chat, even though they play with the chat off and are FaceTiming on the side with each other. It turns out that the system is so easy to manipulate that other users (kids) will report them just because they don’t like how the game went. Basically spoiled kids will say if you don’t do what I want then I’m reporting all of you and getting you banned. And they do. Microsoft doesn’t actually verify the claims, just blanket bans all of them. So the kids create a new account, and keep playing. It just seems like something that is perfectly natural to them. It does mean that I would never spend a dollar on anything Minecraft related though.

ckemere 4y ago
Super informative! Maybe auditing the chat logs is an easy way for MS to try to fix this???
- h0l0cube 4y ago
  No large social platform will spend a dime more on moderation than they are compelled to by law.
  - astrange 4y ago
    US platforms aren't required to do any moderation, but they still do it. You wouldn't be able to use a service with no moderation, it'd be all spam.
    - h0l0cube 4y ago
      Do you believe there’d be no legal ramifications if they stopped moderation all together? Civil lawsuits? Class actions?
      - polski-g 4y ago
        That is how the internet functioned for the past 35 years.
spullara 4y ago
I think you are getting played by kids that are saying offensive things in chat.
tylerhou 4y ago
> It literally is as easy as fill out the form, user is automatically banned, no verification required. Source? https://help.minecraft.net/hc/en-us/articles/7317376541197-Minecraft-Java-Edition-Player-Reporting-FAQ https://help.minecraft.net/hc/en-us/articles/7317376541197-M... says otherwise.
- asddubs 4y ago
  they might be referring to bedrock edition, although I'm not sure how it works there, but they've had global moderation from the start AFAIK
PragmaticPulp 4y ago
> Every couple of months one of his friends will get banned for no reason. I know you want to trust your child’s friends, but “it happened for no reason” is exactly what kids say when they don’t want to own up to the consequences of their actions. Obviously, you can only monitor your own child’s gameplay and not what their friends are doing on their own time. I strongly suspect there’s more going on than you realize. > It literally is as easy as fill out the form, user is automatically banned, no verification required. Microsoft is not actually enforcing anything. I highly doubt this. The Minecraft FAQ has this to say about it: > Will I get banned without my case being reviewed by a human? > No. Our team of human moderators handle player reports. This team is dedicated to Minecraft, and familiar with the community, platform, and lore. Our team reviews every report before any action is taken.
- causalmodels 4y ago
  > I highly doubt this. The Minecraft FAQ has this to say about it: This level of naïvety is somewhat endearing.
  - RUN12 4y ago
    And yet far less naive than believing a group of 10 year-olds are being repeatedly banned for no reason with their chat off, instead of the obvious that when parents aren't looking they're being abusive to others in chat. Reminds me of the classic: > No, I wasn't looking at dirty websites, it was a virus!
    - causalmodels 4y ago
      Can you name a single moderation system that operates on this scale that will not automatically ban someone for getting mass reported? This is a fairly well known phenomenon.
      - RUN12 4y ago
        That's obviously not what's happening here though. I have plenty of adult friends who go on public and private servers and actively trash talk during games and have never been banned. And none of their friends have been banned. A small group of 10 year-old children aren't having a coordinated attack of hundreds to thousands of reports against them repeatedly over many months. Not to mention tacking on the requirement that instead of a bunch of 10 year-old children being - as they tend to be - offensive/testing limits when adults aren't looking, Microsoft is publicly lying to their customers (creating liability) and implementing an automated system so poor it doesn't so much as check if the reported user even uses chat. EDIT: To further substantiate what I'm saying, I just checked and you cannot submit a report without selecting the specific messages that relate to it. The UX requires that the individual messages are selected and cannot be submitted empty. The parent is at least being misled in thinking their child or their friends don't use the chat feature.
jonathankoren 4y ago
As the father of a 10 year old that’s into Roblox right now,I think you’re being a bit naïve about your kids’ actions.
creatonez 4y ago
> Every couple of months one of his friends will get banned for no reason Are they seeing the exact same screen as the one in the original post? There are two separate systems at play, each individual server has moderation by those who host the server (wherein they can ban anyone for any reason) and there is now a global moderation system introduced very recently, which is run by paid moderators hired by Microsoft. You said "every couple of months" but this system did not exist before last month, at least on the Java edition of the game.
- Snetry 4y ago
  Perhaps they are talking about Bedrock?
drusepth 4y ago
>It literally is as easy as fill out the form, user is automatically banned, no verification required. Microsoft is not actually enforcing anything. This hasn't been my experience. I've had friends reporting each other for fun across a ton of servers I'm in and haven't seen anyone banned on any of them, presumably because nobody has used any of the profanity that a report would actually ban for.
nicce 4y ago
> So the kids create a new account, and keep playing. Maybe this is the plan all along. Keep the money flowing, since it is not subscription yet.
ohgodplsno 4y ago
> It literally is as easy as fill out the form, user is automatically banned, no verification required. Hahahaha. No. Eventually, mass reporting could make it happen, but a single report does not cause a ban. If that's what your kid or his friends have told you, they're lying to you.

by jaarse 4y ago

ckemere 4y ago

Super informative! Maybe auditing the chat logs is an easy way for MS to try to fix this???

h0l0cube 4y ago
No large social platform will spend a dime more on moderation than they are compelled to by law.
- astrange 4y ago
  US platforms aren't required to do any moderation, but they still do it. You wouldn't be able to use a service with no moderation, it'd be all spam.
  - h0l0cube 4y ago
    Do you believe there’d be no legal ramifications if they stopped moderation all together? Civil lawsuits? Class actions?
    - polski-g 4y ago
      That is how the internet functioned for the past 35 years.

spullara 4y ago

I think you are getting played by kids that are saying offensive things in chat.

tylerhou 4y ago

> It literally is as easy as fill out the form, user is automatically banned, no verification required. Source? https://help.minecraft.net/hc/en-us/articles/7317376541197-Minecraft-Java-Edition-Player-Reporting-FAQ https://help.minecraft.net/hc/en-us/articles/7317376541197-M... says otherwise.

asddubs 4y ago
they might be referring to bedrock edition, although I'm not sure how it works there, but they've had global moderation from the start AFAIK

PragmaticPulp 4y ago

> Every couple of months one of his friends will get banned for no reason. I know you want to trust your child’s friends, but “it happened for no reason” is exactly what kids say when they don’t want to own up to the consequences of their actions. Obviously, you can only monitor your own child’s gameplay and not what their friends are doing on their own time. I strongly suspect there’s more going on than you realize. > It literally is as easy as fill out the form, user is automatically banned, no verification required. Microsoft is not actually enforcing anything. I highly doubt this. The Minecraft FAQ has this to say about it: > Will I get banned without my case being reviewed by a human? > No. Our team of human moderators handle player reports. This team is dedicated to Minecraft, and familiar with the community, platform, and lore. Our team reviews every report before any action is taken.

causalmodels 4y ago
> I highly doubt this. The Minecraft FAQ has this to say about it: This level of naïvety is somewhat endearing.
- RUN12 4y ago
  And yet far less naive than believing a group of 10 year-olds are being repeatedly banned for no reason with their chat off, instead of the obvious that when parents aren't looking they're being abusive to others in chat. Reminds me of the classic: > No, I wasn't looking at dirty websites, it was a virus!
  - causalmodels 4y ago
    Can you name a single moderation system that operates on this scale that will not automatically ban someone for getting mass reported? This is a fairly well known phenomenon.
    - RUN12 4y ago
      That's obviously not what's happening here though. I have plenty of adult friends who go on public and private servers and actively trash talk during games and have never been banned. And none of their friends have been banned. A small group of 10 year-old children aren't having a coordinated attack of hundreds to thousands of reports against them repeatedly over many months. Not to mention tacking on the requirement that instead of a bunch of 10 year-old children being - as they tend to be - offensive/testing limits when adults aren't looking, Microsoft is publicly lying to their customers (creating liability) and implementing an automated system so poor it doesn't so much as check if the reported user even uses chat. EDIT: To further substantiate what I'm saying, I just checked and you cannot submit a report without selecting the specific messages that relate to it. The UX requires that the individual messages are selected and cannot be submitted empty. The parent is at least being misled in thinking their child or their friends don't use the chat feature.

jonathankoren 4y ago

As the father of a 10 year old that’s into Roblox right now,I think you’re being a bit naïve about your kids’ actions.

creatonez 4y ago

> Every couple of months one of his friends will get banned for no reason Are they seeing the exact same screen as the one in the original post? There are two separate systems at play, each individual server has moderation by those who host the server (wherein they can ban anyone for any reason) and there is now a global moderation system introduced very recently, which is run by paid moderators hired by Microsoft. You said "every couple of months" but this system did not exist before last month, at least on the Java edition of the game.

Snetry 4y ago
Perhaps they are talking about Bedrock?

drusepth 4y ago

>It literally is as easy as fill out the form, user is automatically banned, no verification required. Microsoft is not actually enforcing anything. This hasn't been my experience. I've had friends reporting each other for fun across a ton of servers I'm in and haven't seen anyone banned on any of them, presumably because nobody has used any of the profanity that a report would actually ban for.

nicce 4y ago

> So the kids create a new account, and keep playing. Maybe this is the plan all along. Keep the money flowing, since it is not subscription yet.

ohgodplsno 4y ago

> It literally is as easy as fill out the form, user is automatically banned, no verification required. Hahahaha. No. Eventually, mass reporting could make it happen, but a single report does not cause a ban. If that's what your kid or his friends have told you, they're lying to you.