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And it has a terrible warranty. THE LIMITED LIFETIME WARRANTY DOES NOT COVER: Bits, as they are considered a consumable item; Tools which have
by 1970-01-01 4y ago
And it has a terrible warranty.
THE LIMITED LIFETIME WARRANTY DOES NOT COVER:
Bits, as they are considered a consumable item;
Tools which have been subject to abuse, misuse, negligence, or improper storage;
Tools which have been used improperly e.g. using the screwdriver as a pry bar or hammer;
Tools which have been altered in any way;
Normal wear and tear (including the breakdown of materials over time);
Cosmetic damage (including scratches or changes in the finish of the plastic handle);
Products purchased from unauthorized dealers
Buy Craftsman. Craftsman's Full Lifetime Warranty
states anyone can take the screwdriver to the hardware store and take home a new one.
https://www.craftsman.com/support/warranty https://www.craftsman.com/support/warranty
https://imgur.com/gallery/VUjZm https://imgur.com/gallery/VUjZm
- bobsmooth 4y agoOr you can just buy a quality tool and not waste your time.
- animex 4y agoI've never had to replace a craftsman tool during normal home use... 20+ years.
- mrguyorama 4y agoAre your tools from before or after Sears cashed in on the brand value?
- bobsmooth 4y agoIn a single summer I went through half a dozen 10mm sockets and one 10mm wrench. Luckily I was working inside a Canadian Tire so I could swap out during a break.
- rozab 4y agoThe point of lifetime warranties is it incentivizes the company to make something that will last forever. https://youtu.be/syii9DKnb2M https://youtu.be/syii9DKnb2M
- ubercore 4y agoI feel like the practice is that they bank on not enough people using it, then either take it away entirely if too many people do, or stop individuals they feel are abusing it (in the US, anyway)
- toss1 4y agoExcept it doesn't. An engineer I worked with used primarily Matco & also Snap-On & a few otehrs. He specifically said about Craftsman: "Sure, they have a lifetime warranty that you can go swap one at any store — that doesn't help you when you are out in the field and the thing breaks and you need it NOW. More than worth it to buy one that doesn't break." I picked up that approach and can strongly recommend it. I've also bought a lot of Matco tools on eBay with very good results. They just work without problems and last effectively forever. (The one thing that hasn't lasted effectively forever was Snap-On air-powered dual orbit sanders, they only lasted a 8 years or so...)
- bobsmooth 4y agoYou must not be familiar with Crasftman tools.
- Melatonic 4y agoCraftsmen is not all that great anymore. Much better USA brands that are made here.