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Stop using chat for things that you want to keep long term. It's not just about retention. Even with long term retention, it's nearly impossible to find things
by andybak 4y ago
Stop using chat for things that you want to keep long term. It's not just about retention. Even with long term retention, it's nearly impossible to find things in a huge dump of unstructured conversation.
EDIT - and stop using things that are invisible to search engines.
- Aeolun 4y agoOr better yet, pay people for what you want to keep long term.
- danjc 4y agoAgreed, chats as your organizational memory are a disaster. We’ve set our Slack to cull content older than 30 days. Knowing that information posted on Slack is transient nudges our team to use the appropriate platform for information that needs to be persisted. Also, it’s more comfortable to chat casually knowing that what you say isn’t indefinitely retained and searchable.