4 ms·

What were people doing based on that assumption? The article says contacting the author to ask for a fix over bug trackers, Twitter, etc is still ok in their mi

• ndhlms 4y ago
  "Ask for a fix" is euphemism what often happens. It's commonplace to receive reports to the tune of: * "Can we get an ETA on this? Some of us need to get real work done" * "How you can justify leaving out such a basic feature?" * "This project is unusable without this feature" * "Why waste people's time by releasing software with bugs like this" * "This kind of mistake is totally unprofessional" * "The developers must not have the skill to fix this" These sorts of interactions can be more exhausting than outright abuse, because they're designed to bait/provoke the developer rather than just insult them. And to be clear, this isn't particular to this developer. There was a whole study done on this that made the rounds awhile back[1]. [1]: https://www.cs.cmu.edu/afs/cs.cmu.edu/Web/People/ckaestne/pdf/icse22_toxicity.pdf https://www.cs.cmu.edu/afs/cs.cmu.edu/Web/People/ckaestne/pd...