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I once sold an expensive piece of test equipment on eBay. Packed it carefully and shipped it across the country. A few weeks pass after delivery confirmation
by joezydeco 4y ago
I once sold an expensive piece of test equipment on eBay. Packed it carefully and shipped it across the country. A few weeks pass after delivery confirmation and then the buyer wants a refund - the equipment "arrived damaged".
When I get the unit back it's in a completely different box covered in Korean labelling and customs forms. Turns out the buyer was a US drop point for a South Korean equipment reseller and the item got trashed while being reshipped over the Pacific Ocean.
The buyer used eBay's policies to literally make it my fault and there was no way to convince them otherwise. It was a free insurance policy for them. I got a worthless machine back and lost the money.
I'll never sell anything expensive or large with them ever again. You can't win.
- tmaly 4y agoFor fashion, the alternatives are places like RealReal where you ship to them and they authenticate and sell. The problem is that they take like a 40% cut and will lower your asking price if it does not sell after a certain amount of time. I almost would pay for an authentication service I would bring the item to, to check the condition of the item and handle shipping. If Ebay provided these, it would help stop scammers.
- joezydeco 4y agoI agree. This seems like something UPS or FedEx could offer through their chain of stores. A shipment would be delivered to the store and opened in front of the customer. Capture the whole thing on video. Any damage is recorded right then and there, if the buyer walks away with the product then the purchase is complete.