Heh, the punk at the Amsterdam Apple Store had the audacity to guilt trip me for a complaint I had within the mandatory EU warranty. According to him, I had ex

Heh, the punk at the Amsterdam Apple Store had the audacity to guilt trip me for a complaint I had within the mandatory EU warranty. According to him, I had exposed an iPhone to excessive humidity despite the sensing sticker remaining white. His reasoning was that if the connector was growing copper corrosion it must have been humidity and therefore my fault (not a bad batch of connectors.) I chuckled and asked him how could that happen if I always keep the thing in my pocket and he said “well that’s a humid environment and the phone is not designed for that.” The fact that he also called a security guy before lecturing me about my warranty expiry was a clear indication of the sort of narrative and treatment I’d receive if I insisted, so I walked. Other times I was given red-carpet treatment and expensive replacements without a peep. I guess it really depends on whether Cupertino acknowledges the defect, until then Genius KPIs must include how many customers they successfully subdue and kick out. SMH… but I guess you get assholes everywhere