This is about empathy more than contribution, same thing with Quantas right now getting executives to handle baggage. It looks good (see how much we care?), and

This is about empathy more than contribution, same thing with Quantas right now getting executives to handle baggage. It looks good (see how much we care?), and can be actually positive if it makes senior leadership understand what employees go through, so I think it is valuable for Zuckerberg to do an on call rotation or try and push a documentation change for these reasons