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> The other behaviours that they normalized and now all of us deal with are what they call ‘serial returns’ where you buy maybe one of everything and return wha
by powerhour 4y ago
> The other behaviours that they normalized and now all of us deal with are what they call ‘serial returns’ where you buy maybe one of everything and return what you don’t want.
My wife and I do this, although not with small retailers. Very few brick and mortar companies carry clothing in our sizes, so if we want something we have to order a few options to find the right one. It's worse for my wife because she, according to clothing manufacturers, shrinks a full size every couple of years, making it nearly impossible to predict what size to buy.
Do the kids still say sorry not sorry?
- MBCook 4y agoHe spells out the pay of this later in the article. It’s about 5 sales to 1 kept. The example he used is if person A buys three things and return two, they have to sell two more things to others just to make up for the loss caused by person A. That’s a huge drain. Especially with something like clothing that can’t be refurbished and re-sold or stripped for parts.
- hollandheese 4y agoYeah, this is a giant problem with clothing. I entirely blame the manufacturers and online stores for not having proper measurements for each article of clothing. Just that alone would ensure a lot fewer returns. There are several brands that I can't even trust that a 38/32 will be the same in two of the same "exact" pair of pants.
- bloggie 4y agoI was under the impression that online retailers encouraged this practice, because the alternative is placing one order at a time until you find the right size.
- jwilk 4y ago> she, according to clothing manufacturers, shrinks a full size every couple of years https://en.wikipedia.org/wiki/Vanity_sizing https://en.wikipedia.org/wiki/Vanity_sizing