True. But he's also not wrong. I've lost track of how many companies have been on HN for doing this. Google especially. (I'm employed by neither oracle nor goog

True. But he's also not wrong. I've lost track of how many companies have been on HN for doing this. Google especially. (I'm employed by neither oracle nor google.) Some automated system just cancels you, and somehow these big tech companies often just...don't have customer support phone lines so you can't talk to an employee unless you go to the office. It's a deliberate cost savings on their part that they seem to have just...gotten away with. I think there's a need for some sort of regulation here where if someone gives you money, you should be entitled to a phone number to call them at.