4 ms·
my 2 cents: 1. Give people a free demo so they can get their data into the system. 2. After the trial period, let them export the data out if they want (don't
by jrib 4y ago
my 2 cents:
1. Give people a free demo so they can get their data into the system.
2. After the trial period, let them export the data out if they want (don't make the credit card request seem like a ransom request).
- lumost 4y agoPersonally, I’d expect to lose access to data if I stopped paying for it. As a good practice, the company could make it read only for some time before archiving it (what happens if I sign up again!). Archival storage is so cheap these days that it doesn’t make sense to delete customer data unless they ask, or you are in B2B.