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Have a Support line where people can call and verify their identity?
by sumedh 4y ago
Have a Support line where people can call and verify their identity?
- IshKebab 4y agoHow would they verify their identity? Those sorts of password reset systems are regularly bypassed by convincing scammers who have stolen some personal information.
- sumedh 4y ago> How would they verify their identity? How do they verify requests coming from Police and courts who want data? People who forgot their login can go to Police or maybe some govt office who can help them to prove their identity and then approach Google. I am sure Google has brilliant people who can come up with a solution if a law is passed for such things.
- IshKebab 4y agoI think the main issue with that approach is that they could verify that the person in question is Mary Jane born 1/1/1970 in Texas, but there's no simple way to verify that mj1970@gmail.com belongs to Mary Jane born 1/1/1970 in Texas. You would need to verify your real-world identity before losing your account which people would really hate if mandatory and nobody would bother with if optional.
- sumedh 4y agoGoogle can ask questions like what credit card providers do. They can ask questions about some of their emails, if the verified person can answer them, then they probably are the owner.