> Google users and Google customers are two different entities. Google hardly cares about their customers as well, unless you are big enough to make a dent in

> Google users and Google customers are two different entities. Google hardly cares about their customers as well, unless you are big enough to make a dent in their income, which you are not. The number of people paying for gsuite who never managed to get a hold of an actual human after a brutal and unwarranted termination of their online life is quite big, if you expect them to care about their customers.