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> I also didn’t want to go through Chevy dealer hell again to get a new one. Are Chevy dealers particularly bad? It’s not clear from the article.
by schemescape 4y ago
> I also didn’t want to go through Chevy dealer hell again to get a new one.
Are Chevy dealers particularly bad? It’s not clear from the article.
- CharlesW 4y agoIn my limited experience (using a Chevy dealer to lease a Bolt), they are not particularly bad. Still, I wish it were an online process.
- eddyfromtheblok 4y agoI'm a Volt owner since 2018. It really depends on your locale. Some dealers won't acknowledge repairs covered under some warranties (for the Volt, there's a 30000 bumper to bumper and 100000 mile for the hybrid components), escalating to Corporate about service issues at dealers (they have a lemon law phone number) will give you a lot of runaround. You'll probably find sales pressure tactics with every dealer. I suggest checking the subreddits for a particular model to get a feel for the post-purchase experience. That said, GM did send out a marketing survey last year that was geared towards determining what customers want from their purchasing experience, asking which among Amazon, Apple, etc, customers would prefer in different aspects.
- winrid 4y agoWhen I tried to by my stick shift colorado in 2015 a dealer in the bay area flat out said they didn't make it. He refused to check. Why would I call and go there and try to convince them if it didn't exist? I drove two hours to Dublin and bought it from there... The service was terrible too. I took my vehicle there a few times for an interior noise and the service department responses switched from "yeah we fixed that" to "what noise? it doesn't make any noise" and so on.