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The best part is how he just completely avoided actually answering the question. They simply refused to ever give a clear answer. Because they know the answer,

The best part is how he just completely avoided actually answering the question. They simply refused to ever give a clear answer. Because they know the answer, and we know the answer, and it's all bad for them. Rather than engineer a system where the answer could be more positive, they stick their fingers in their ears (the most charitable interpretation).

Aeolun 4y ago
I don’t understand why he didn’t just respond that your games will be gone. Or at least “in the worst case, your games might be gone”. People aren’t stupid, they know exactly what the evasive answer means, so why evade at all?
- ShamelessC 4y ago
  It’s Reddit - people _are_ sometimes stupid.
- _jal 4y ago
  Classic SV "never mention tradeoffs" behavior. It amazes me that this persists, it is such a bad sales tactic. If the person you're dealing with isn't a sucker, now you've destroyed trust. (You've destroyed it later with the sucker, when they realize what happened. Hope one sale was enough for you.)
- syntheticnature 4y ago
  Because then no one has an exact quote they can point at where he says your games will be gone. It's obvious to most readers, but you can't simply say "he said X" and link to it/screenshot it, only say that he was evasive.
- MichaelCollins 4y ago
  PR guys aren't paid to tell the truth, they're paid to say whatever is convenient for the company. Lying straight to your face is one of their core skills.
- kbenson 4y ago
  Not being explicit gives wiggle room for people to let their hopes override their logic when interpreting how it will work. Some number of people will read that and say "it's safe, I knew they would assuage my concerns" that wouldn't otherwise if they just said "well, you might lose you games in that case.". Those are the people being targeted. And by those people I include you and me, but for different things. It's impossible to be completely objective and rational all the time, and I'm sure you can come up with just as many instances as I where hope overrode reason for a while. Statements like these are specifically to keep us around when we fall into that category.
  - samhw 4y ago
    It's not just the strict denotative meaning. It's also the valence and emphasis of the statement. It doesn't concentrate the mind on "what if it disappears?", but on "how likely is it to disappear?", to which the (supposed; bullshit) answer is 'not likely'. Someone might - on rational analysis - know what it means, and still come away with a better impression than if they said it outright.

Aeolun 4y ago

I don’t understand why he didn’t just respond that your games will be gone. Or at least “in the worst case, your games might be gone”. People aren’t stupid, they know exactly what the evasive answer means, so why evade at all?

ShamelessC 4y ago
It’s Reddit - people _are_ sometimes stupid.
_jal 4y ago
Classic SV "never mention tradeoffs" behavior. It amazes me that this persists, it is such a bad sales tactic. If the person you're dealing with isn't a sucker, now you've destroyed trust. (You've destroyed it later with the sucker, when they realize what happened. Hope one sale was enough for you.)
syntheticnature 4y ago
Because then no one has an exact quote they can point at where he says your games will be gone. It's obvious to most readers, but you can't simply say "he said X" and link to it/screenshot it, only say that he was evasive.
MichaelCollins 4y ago
PR guys aren't paid to tell the truth, they're paid to say whatever is convenient for the company. Lying straight to your face is one of their core skills.
kbenson 4y ago
Not being explicit gives wiggle room for people to let their hopes override their logic when interpreting how it will work. Some number of people will read that and say "it's safe, I knew they would assuage my concerns" that wouldn't otherwise if they just said "well, you might lose you games in that case.". Those are the people being targeted. And by those people I include you and me, but for different things. It's impossible to be completely objective and rational all the time, and I'm sure you can come up with just as many instances as I where hope overrode reason for a while. Statements like these are specifically to keep us around when we fall into that category.
- samhw 4y ago
  It's not just the strict denotative meaning. It's also the valence and emphasis of the statement. It doesn't concentrate the mind on "what if it disappears?", but on "how likely is it to disappear?", to which the (supposed; bullshit) answer is 'not likely'. Someone might - on rational analysis - know what it means, and still come away with a better impression than if they said it outright.