This happened to me with Tinder, when I begged them for 2 weeks before expiration to let me renew my grandfathered Platinum membership, since my card wasn't sho

This happened to me with Tinder, when I begged them for 2 weeks before expiration to let me renew my grandfathered Platinum membership, since my card wasn't showing up. Their canned response kept saying the account will auto-renew, no matter how I worded "no it won't, because you don't seem to have my card on file, even though my card hasn't changed". Then, when the account didn't auto-renew because they didn't have any card on file, their canned response switched to "create a new Platinum account" (with much worse benefits). I requested that this be the same grandfathered type of Platinum account that I lost. Their canned response was that I should create a new Platinum account. I said okay, but I want the same benefits I lost. Their canned response was that I should create a new Platinum account. I created a new Platinum account. It had much worse benefits. Approximately one week later, I was permanently banned from Tinder for violating community standards without explanation (after having been a nice member of the community for the past year on Platinum and continuing to be one).