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What he is saying is that in the instance of a fraud concern, they don’t have people who can talk about it available 24/7.
by whiddershins 4y ago
What he is saying is that in the instance of a fraud concern, they don’t have people who can talk about it available 24/7.
- Dylan16807 4y agoThey don't have it 24/7. That's part of the answer. But that kind of phrasing leaves a big gap. Do they offer it during some hours? Which hours? Or do they offer it never? There's a big difference between "call and chat are only extended beyond business hours for certain issues" and "call and chat are only ever for certain issues". The response here could mean either.