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This was a few year ago now, but I was caught out by Adobe because they only enabled the 'cancel' button a few weeks before the subscription was about to renew.
by littlecosmic 4y ago
This was a few year ago now, but I was caught out by Adobe because they only enabled the 'cancel' button a few weeks before the subscription was about to renew. I contacted support and they said all I could do was wait until the correct time.
- hendersoon 4y agoI subscribe to the Humble Bundle, where you get 10 PC games per month for $12. The trick is they pick the games, and you may not want to pay that month. You can skip a month whenever you want, but you need to remember to do so. That's their business model, assuming people won't remember to skip. I'm frickin' iron man when it comes to this. I set a reminder on my phone every single month and haven't missed a pause yet, now over three years.
- fsw 4y agoThis is illegal in the EU.
- krageon 4y agoSend them a letter and an email detailing that you are cancelling your account and kill the payment authorization. Problem solved.
- tommit 4y agoThis is so incredibly dark of a pattern that it makes me a bit mad tbh.