6 ms·

Seems like all restaurants should charge an extra fee to delivery services they didn’t sign up for. If the policy for the driver is just to pay whatever then th

Seems like all restaurants should charge an extra fee to delivery services they didn’t sign up for. If the policy for the driver is just to pay whatever then there is no crime here. Restaurants use this extra fee to compensate for the bad reviews. If the policy changes for the driver then a customer is screwed over with a canceled order, guess who gets the blame? The delivery service!

shagie 4y ago
Name mismatch fee. For carry out orders, there is an additional $5 surcharge added. This is in place to cover issues arising from stolen orders and poor 3rd party delivery experiences. Display your ID matching the name on the order to receive a refund of the fee.
- na85 4y ago
  So I gotta pay extra if my wife orders Thai but I'm the one that picks it up?
  - pessimizer 4y ago
    Only if your wife can't remember your name when she makes the order.
    - prawn 4y ago
      The suggestion was made because the delivery service hasn't allocated a driver at the point of the order. It's plausible that someone ordering directly would be in the same position - either you or your partner might eventually go pick it up, or one of a group of friends, etc.
    - na85 4y ago
      Yeah plans never change, right?
- chrisseaton 4y ago
  Showing ID to get food sounds a bit dystopian.
  - lotsofpulp 4y ago
    Why would I want the restaurant to mistakenly give my order to someone else? And what is dystopian about a business wanting to ensure the correct customer gets their order?
    - chrisseaton 4y ago
      Some marginalised groups struggle to get ID.
      - lotsofpulp 4y ago
        That problem is not within the scope of operating a food service business.
        Spivak 4y ago
        That’s not how that works, the problem of getting marginalized people ID cards isn’t solvable by someone in food service. The problem of selling food to your customers in a manner that doesn’t require government ID is. Like it just requires a little empathy and two seconds of creativity to come up with some other ways you could, depending on what they have, check that it’s their order — they could show their phone, any credit card with their name since they paid with an app, specific details about the order, approximately when they sent it in.
        lotsofpulp 4y ago
        The restaurant could, or could not. It is certainly not "dystopian" though for a restauranteur to decide to save time and streamline by simply requiring verification that the person picking up the food is the person who paid for the food.
        4y ago
- seoaeu 4y ago
  Wouldn’t the delivery service just use the driver’s name when placing the order?
  - shagie 4y ago
    The driver isn't known when the order is sent in. From https://thecollegeinvestor.com/20374/doordash-review/ https://thecollegeinvestor.com/20374/doordash-review/ > DoorDash is a food order delivery service. Customers place an order at one of dozens of restaurants, and then they agree to a delivery fee and tip. The app then pushes orders to “Dashers” who are logged into the app. > Once you accept an order, you drive to the restaurant, place the order, bring the order back to your car and deliver it to the customer.

shagie 4y ago

Name mismatch fee. For carry out orders, there is an additional $5 surcharge added. This is in place to cover issues arising from stolen orders and poor 3rd party delivery experiences. Display your ID matching the name on the order to receive a refund of the fee.

na85 4y ago
So I gotta pay extra if my wife orders Thai but I'm the one that picks it up?
- pessimizer 4y ago
  Only if your wife can't remember your name when she makes the order.
  - prawn 4y ago
    The suggestion was made because the delivery service hasn't allocated a driver at the point of the order. It's plausible that someone ordering directly would be in the same position - either you or your partner might eventually go pick it up, or one of a group of friends, etc.
  - na85 4y ago
    Yeah plans never change, right?
chrisseaton 4y ago
Showing ID to get food sounds a bit dystopian.
- lotsofpulp 4y ago
  Why would I want the restaurant to mistakenly give my order to someone else? And what is dystopian about a business wanting to ensure the correct customer gets their order?
  - chrisseaton 4y ago
    Some marginalised groups struggle to get ID.
    - lotsofpulp 4y ago
      That problem is not within the scope of operating a food service business.
      - Spivak 4y ago
        That’s not how that works, the problem of getting marginalized people ID cards isn’t solvable by someone in food service. The problem of selling food to your customers in a manner that doesn’t require government ID is. Like it just requires a little empathy and two seconds of creativity to come up with some other ways you could, depending on what they have, check that it’s their order — they could show their phone, any credit card with their name since they paid with an app, specific details about the order, approximately when they sent it in.
        lotsofpulp 4y ago
        The restaurant could, or could not. It is certainly not "dystopian" though for a restauranteur to decide to save time and streamline by simply requiring verification that the person picking up the food is the person who paid for the food.
      - 4y ago
seoaeu 4y ago
Wouldn’t the delivery service just use the driver’s name when placing the order?
- shagie 4y ago
  The driver isn't known when the order is sent in. From https://thecollegeinvestor.com/20374/doordash-review/ https://thecollegeinvestor.com/20374/doordash-review/ > DoorDash is a food order delivery service. Customers place an order at one of dozens of restaurants, and then they agree to a delivery fee and tip. The app then pushes orders to “Dashers” who are logged into the app. > Once you accept an order, you drive to the restaurant, place the order, bring the order back to your car and deliver it to the customer.