That's a good question - the client engaged us to help them find ways to complete the work faster. There are several changes we've identified (parallelisation,

That's a good question - the client engaged us to help them find ways to complete the work faster. There are several changes we've identified (parallelisation, re-sequencing tasks, batching etc) but the parallelisation is hindered by the knowledge silos. Work often funnels through a few key people that don't document what they do, so adding more people/teams would only exacerbate the contention on those key people.