9 ms·

I'm totally done with Samsung. Their TVs are overpriced and bad, their phones add undeletable bloatware, remove useful stuff like headphone/mic jack, have low b

by icod 4y ago

I'm totally done with Samsung. Their TVs are overpriced and bad, their phones add undeletable bloatware, remove useful stuff like headphone/mic jack, have low battery life and capacity and they force you to buy the flagship model, if you don't you'll receive a really small battery that even in the flagship model is not large enough. If you don't buy Galaxy series you won't even be able to mirror output via USB. And software support is really short. Even if the hardware works, they want you to buy a new phone 5 years later. Likewise their TV OS is subpar and region locked, not that Android is any better or the other OSes. All the TVs right now are really bad and not worth the money. My price limit was 600€. I ordered 4 TVs and returned them all, the worst was a "TCL" TV which had such a weak CPU that it couldn't even decode a 2MB/s SD stream. Recently Samsung had a bad batch of SSDs and they sold them via Amazon and despite them knowing that the batch was bad it wasn't pulled, instead they lowered the price. One guy bought 8 , 5 died and 2 were in spare mode and despite them being from the same batch the refused to replace the 2. Imagine buying a 4TB SSD, copying your stuff over from the old HDD to have it die 2 months later.

CoastalCoder 4y ago
Many of us share your distaste for the issues your mentioned. The challenge is finding better alternatives. Do you have any recommendations?
- lern_too_spel 4y ago
  LG makea better TVs, appliances, phones, everything.
  - effingwewt 4y ago
    No, they do not. The TVs and the appliances are garbage. So garbage they still can't hire techs in LA. They pay you commission but only only on closed and profitable calls. They are almost never closed due to backorders of parts, especially boards, and especially now. Samsung and LG are both the same garbage in different packages. For TVs Id do your best to find a dumb one or use a monitor. For applicances it depends but stay away from Maytag and Whirlpool and Kitchenaid. WP bought out maytag and now both are garbage. Speed Queen makes amazing washers and dryers, kitchen applicances I'd try and go with Subzero for refrigerators and freezers, and ranges don't really matter just stay away from induction heating and dual or cabinet-microwave ranges. Just my $.02 after working on them and still being WP certified. IMO WP/Maytag and Amana are probably the worst. Samsung and LG not far behind, doubly so for their insane prices.
    - lotsofpulp 4y ago
      Most people would be better off buying a new fridge every time it breaks rather than a subzero. Subzero is at least twice as expensive, if not 4x as expensive as a consumer level fridge. Costco even offers a 4 year warranty if you buy with their credit card.
      - effingwewt 4y ago
        Sub zero will last you as long as all 4 of those new ones combined, and thus are worth the hefty price. The only good (read- meant to last) fridges are older ones. Same for washers and dryers, can't tell you how many times someone would get a new set, sell or donate their old ones, and get pissed when one or both stop working and require extensive repairs within the first few months. Costco, Home Depot, Lowes, Urners, we did the repairs for them all. Wish I'd taken pictures of the warehouse full of brand new units we had to diagnose and repair. It's gotten so bad for instance maytag still has some units with 10 yr parts and labor (but it's only on select parts). Say I had a bad frontloader with a drum issue- boot warped, literally anything where I'd need to disassemble the case to get to the drum- they'd just send a whole new assembly. Still a bitch of a job, still quite a few hours, still an expensive part, and definitely would have been cheaper to replace the unit. Still we'd have to effect the repairs. Nothing makes any sense. Edit to add- a few years ago now Frigidaire was merged with Electrolux. Shortly thereafter their 'website was hacked'. Their words. They have not, to this very day, gotten that back up and running. Need to look up a Frigidaire/Electrolux/Amana/whatever other names they use part number? Service issues? Good luck, you have to call them from on site and sit there for hours (super common with WP too). Apparently no one had a backup. Or was able to put something new together within two years This is how little these companies give a fuck about customers or the equipment they sell.
        lotsofpulp 4y ago
        > Sub zero will last you as long as all 4 of those new ones combined, and thus are worth the hefty price. I always buy from Costco so that would have to be 16 years. I would rather invest the difference in cost and keep buying new every 4 years.
  - kyriakos 4y ago
    LG doesn't make phones
    - 2143 4y ago
      They do. https://www.lg.com/levant_en/mobile-phones https://www.lg.com/levant_en/mobile-phones No idea if it's good or bad.
      - bobthepanda 4y ago
        They announced they were exiting smartphones last year: https://www.theverge.com/2021/4/4/22346084/lg-exits-smartphone-business https://www.theverge.com/2021/4/4/22346084/lg-exits-smartpho...
        SapporoChris 4y ago
        https://www.gsmarena.com/lg-phones-20.php https://www.gsmarena.com/lg-phones-20.php This has a nice list of their phones default sort is by release date which offers an interesting way of looking at how phones changed over time. I had one of their phones in 2013, LG G2. I found it was decent for the time and had no complaints.
        kyriakos 4y ago
        LG G2 was their last great phone. Was all around a good device. Very little android customizations.
  - thewebcount 4y ago
    Ugh. No. Just… no. We moved into a house with LG appliances. The refrigerator broke 3 weeks after moving in. It couldn’t have been even 5 years old. The washing machine says every load is unbalanced. Small load of only socks? Unbalanced. Large load of blankets? Unbalanced. Moderate load of normal clothes. Unbalanced. If that weren’t bad enough, it doesn’t know how to keep track of time. It has a countdown timer showing how much time is left on the wash. The dryer does, too. They count down at different speeds. They can both be at “10 minutes left” and 10 minutes later the washer still has like 3 minutes left. Well, actually 2 because, unlike the dryer, it stops counting down at 2 instead of 1 for some reason. Also, if you put clothes in it and choose only a spin cycle because they’re wet but not dirty (usually because you just washed them and the load was unbalanced and stopped in the middle), it adds water and rinses them again anyway. Note that this is despite having a separate “rinse and spin” cycle. Sometimes the washer just doesn’t turn on. I press the button and nothing happens. I have to unplug it and plug it back in. While the dryer counts down properly, that’s about the only thing it does properly. If you set the drying temp, then change the amount of time to dry, it changes the temp back to high. Hope you didn’t have anything that will shrink in that load! It will also be crispy when you pull it out. LG appliances are so comically bad I can’t even fathom how anyone could say anything good about them.
    - mschuster91 4y ago
      > It has a countdown timer showing how much time is left on the wash. The dryer does, too. They count down at different speeds. They can both be at “10 minutes left” and 10 minutes later the washer still has like 3 minutes left. That is usually because modern laundry washing machines don't run on fixed-time schedules, they detect how much load they have and how much water is remaining in the clothing and adjust the cycle lengths for ecological reasons (when the clothes are already dry, no need to spin / dry them further). A fixed-time machine would never be able to hit energy efficiency requirements.
      - thewebcount 4y ago
        Then why does it have a count down timer? It could just say which part of the cycle it’s on instead. If I see a timer counting down, I expect it to be accurate. I don’t expect it to go from “5 minutes” up to “7 minutes” or to stay at “5 minutes” for 3 minutes. That doesn’t make any sense at all. It ceases providing the single function it was designed for.
  - bayindirh 4y ago
    I'd never buy anything made by LG. Even a toothpick. On the other hand, they're one of the biggest plastics producers in the world.
  - abenga 4y ago
    I blacklisted LG from my life after my Nexus 5X bricked itself a couple of weeks after I bought it. I usually recommend Sony for TVs, have had a couple over the last 10 years. Good displays, running standard Android, and doesn't (seem to) have ads or any malicious telemetry so far.
- Bud 4y ago
  I suggest Bosch. Especially for dishwashers. My old apartment had one: 7 years with zero issues. My new house has one: zero issues, the design is a real pleasure to use, and it also happens to be the quietest dishwasher sold in the US, at least according to the Googling I did when I first ran it and could barely even tell it was on.
  - gkhartman 4y ago
    Seconding Bosch. I've only owned one of their dishwashers for a little over a year, and I'm really impressed with the low noise level. It also had a great leveling system that raises the back by turning a screw that was accessible from the front. It made DIY installation much easier. Bonus: no smart features to go sideways a few years down the line.
    - hamburglar 4y ago
      I recently bought a condo that has a Bosch dishwasher and it works extremely well. Every other dishwasher I’ve owned has required some level of pre-rinsing in order to do its job. This thing has never left a speck of food behind. And the dishes actually come out dry. It’s almost confusing how well it works.
  - ginko 4y ago
    I also had zero issues with my Siemens appliances (dishwasher, fridge, washing machine)
    - SapporoChris 4y ago
      I think the coffee from our Seimens coffee maker tastes a bit off, but my wife loves the flavor.
      - ginko 4y ago
        For espresso machines I swear by Delonghi
  - 4y ago
kyrra 4y ago
Their appliance division has issues too. There are 2 ongoing lawsuits around their refrigerators. 2017 ice makers leak water (mine does this). https://www.wsoctv.com/news/local/new-development-samsung-ice-maker-lawsuit/DGPERTYNIVGY5ILFJE7AZONDPQ/ https://www.wsoctv.com/news/local/new-development-samsung-ic... 2022: fridge gets too warm: https://www.cbsnews.com/news/samsung-refrigerator-class-action-lawsuit-jordan-saghy/ https://www.cbsnews.com/news/samsung-refrigerator-class-acti...
- moistly 4y ago
  Fridge: inadequate hearer coil design allows drain to freeze, causing overflow & water spillage. PITA but ultimately fixable with a hack. Dishwasher: POS, ‘nuf said. Induction stove: cooktop has been excellent, oven convection gave up the ghost.
  - kyrra 4y ago
    What's the hack for fixing the fridge ice maker issue? Mine is doing that, and I would love to know how to fix it.
  - BluePen7 4y ago
    I'd also like to know the hack, my buddy's been fighting his Samsung fridge for years.
- conradfr 4y ago
  It's a shame because my 8-10 years old Samsung dumb TV, oven/microwave and laser printer are all working great to this day. (That's more coincidence than brand loyalty, my Laden (French cheap brand) washing machine has also been working with no maintenance need for 13 years)
  - skunkworker 4y ago
    Same, I have an older 2014 samsung 4k (3d), I bought the UHD evolution kit, and aside for some random black screens (maybe 5s every 4 hours), it's been a great TV. It's hard to upgrade, but a second gen QD-OLED might be what I get next. The now surprising thing is there are no ads, and my AppleTV 4K(2nd gen) is more than good enough to watch everything I want to on it. Only QD-OLED and HDMI 2.1 and more expansive HDR are going to get me to upgrade at this point.
dspillett 4y ago
> Imagine buying a 4TB SSD, copying your stuff over from the old HDD to have it die 2 months later. This is one if the reasons why I have local backups (as well as off-site backups) on a RAID mirror containing drives from distinct manufacturers. I don't trust any of them not to pull this sort of crap, hopefully if I buy two from distinct sources they might not fail at the same time.
norman784 4y ago
I would recommend to buy cheaper TVs and use a separate device to make them smart, there are plenty of options, you can go with the mainstream ones Google, Apple, Amazon, etc, a cheap one from Ali express or a DIY (linux set top with kodi or similar).
rawbot 4y ago
I'm also 100% done with Samsung. Their rise in the late 00's and early 10's was really enticing, but they proved to be the worst of the lot. Every single recent device (last 6 years) of them that I use, I have some major UX issue with. Every. Single. One. Smart TVs, smartphones, kitchen appliances, washing machines, unbelieveably everything.

by icod 4y ago

CoastalCoder 4y ago

Many of us share your distaste for the issues your mentioned. The challenge is finding better alternatives. Do you have any recommendations?

lern_too_spel 4y ago
LG makea better TVs, appliances, phones, everything.
- effingwewt 4y ago
  No, they do not. The TVs and the appliances are garbage. So garbage they still can't hire techs in LA. They pay you commission but only only on closed and profitable calls. They are almost never closed due to backorders of parts, especially boards, and especially now. Samsung and LG are both the same garbage in different packages. For TVs Id do your best to find a dumb one or use a monitor. For applicances it depends but stay away from Maytag and Whirlpool and Kitchenaid. WP bought out maytag and now both are garbage. Speed Queen makes amazing washers and dryers, kitchen applicances I'd try and go with Subzero for refrigerators and freezers, and ranges don't really matter just stay away from induction heating and dual or cabinet-microwave ranges. Just my $.02 after working on them and still being WP certified. IMO WP/Maytag and Amana are probably the worst. Samsung and LG not far behind, doubly so for their insane prices.
  - lotsofpulp 4y ago
    Most people would be better off buying a new fridge every time it breaks rather than a subzero. Subzero is at least twice as expensive, if not 4x as expensive as a consumer level fridge. Costco even offers a 4 year warranty if you buy with their credit card.
    - effingwewt 4y ago
      Sub zero will last you as long as all 4 of those new ones combined, and thus are worth the hefty price. The only good (read- meant to last) fridges are older ones. Same for washers and dryers, can't tell you how many times someone would get a new set, sell or donate their old ones, and get pissed when one or both stop working and require extensive repairs within the first few months. Costco, Home Depot, Lowes, Urners, we did the repairs for them all. Wish I'd taken pictures of the warehouse full of brand new units we had to diagnose and repair. It's gotten so bad for instance maytag still has some units with 10 yr parts and labor (but it's only on select parts). Say I had a bad frontloader with a drum issue- boot warped, literally anything where I'd need to disassemble the case to get to the drum- they'd just send a whole new assembly. Still a bitch of a job, still quite a few hours, still an expensive part, and definitely would have been cheaper to replace the unit. Still we'd have to effect the repairs. Nothing makes any sense. Edit to add- a few years ago now Frigidaire was merged with Electrolux. Shortly thereafter their 'website was hacked'. Their words. They have not, to this very day, gotten that back up and running. Need to look up a Frigidaire/Electrolux/Amana/whatever other names they use part number? Service issues? Good luck, you have to call them from on site and sit there for hours (super common with WP too). Apparently no one had a backup. Or was able to put something new together within two years This is how little these companies give a fuck about customers or the equipment they sell.
      - lotsofpulp 4y ago
        > Sub zero will last you as long as all 4 of those new ones combined, and thus are worth the hefty price. I always buy from Costco so that would have to be 16 years. I would rather invest the difference in cost and keep buying new every 4 years.
- kyriakos 4y ago
  LG doesn't make phones
  - 2143 4y ago
    They do. https://www.lg.com/levant_en/mobile-phones https://www.lg.com/levant_en/mobile-phones No idea if it's good or bad.
    - bobthepanda 4y ago
      They announced they were exiting smartphones last year: https://www.theverge.com/2021/4/4/22346084/lg-exits-smartphone-business https://www.theverge.com/2021/4/4/22346084/lg-exits-smartpho...
      - SapporoChris 4y ago
        https://www.gsmarena.com/lg-phones-20.php https://www.gsmarena.com/lg-phones-20.php This has a nice list of their phones default sort is by release date which offers an interesting way of looking at how phones changed over time. I had one of their phones in 2013, LG G2. I found it was decent for the time and had no complaints.
        kyriakos 4y ago
        LG G2 was their last great phone. Was all around a good device. Very little android customizations.
- thewebcount 4y ago
  Ugh. No. Just… no. We moved into a house with LG appliances. The refrigerator broke 3 weeks after moving in. It couldn’t have been even 5 years old. The washing machine says every load is unbalanced. Small load of only socks? Unbalanced. Large load of blankets? Unbalanced. Moderate load of normal clothes. Unbalanced. If that weren’t bad enough, it doesn’t know how to keep track of time. It has a countdown timer showing how much time is left on the wash. The dryer does, too. They count down at different speeds. They can both be at “10 minutes left” and 10 minutes later the washer still has like 3 minutes left. Well, actually 2 because, unlike the dryer, it stops counting down at 2 instead of 1 for some reason. Also, if you put clothes in it and choose only a spin cycle because they’re wet but not dirty (usually because you just washed them and the load was unbalanced and stopped in the middle), it adds water and rinses them again anyway. Note that this is despite having a separate “rinse and spin” cycle. Sometimes the washer just doesn’t turn on. I press the button and nothing happens. I have to unplug it and plug it back in. While the dryer counts down properly, that’s about the only thing it does properly. If you set the drying temp, then change the amount of time to dry, it changes the temp back to high. Hope you didn’t have anything that will shrink in that load! It will also be crispy when you pull it out. LG appliances are so comically bad I can’t even fathom how anyone could say anything good about them.
  - mschuster91 4y ago
    > It has a countdown timer showing how much time is left on the wash. The dryer does, too. They count down at different speeds. They can both be at “10 minutes left” and 10 minutes later the washer still has like 3 minutes left. That is usually because modern laundry washing machines don't run on fixed-time schedules, they detect how much load they have and how much water is remaining in the clothing and adjust the cycle lengths for ecological reasons (when the clothes are already dry, no need to spin / dry them further). A fixed-time machine would never be able to hit energy efficiency requirements.
    - thewebcount 4y ago
      Then why does it have a count down timer? It could just say which part of the cycle it’s on instead. If I see a timer counting down, I expect it to be accurate. I don’t expect it to go from “5 minutes” up to “7 minutes” or to stay at “5 minutes” for 3 minutes. That doesn’t make any sense at all. It ceases providing the single function it was designed for.
- bayindirh 4y ago
  I'd never buy anything made by LG. Even a toothpick. On the other hand, they're one of the biggest plastics producers in the world.
- abenga 4y ago
  I blacklisted LG from my life after my Nexus 5X bricked itself a couple of weeks after I bought it. I usually recommend Sony for TVs, have had a couple over the last 10 years. Good displays, running standard Android, and doesn't (seem to) have ads or any malicious telemetry so far.
Bud 4y ago
I suggest Bosch. Especially for dishwashers. My old apartment had one: 7 years with zero issues. My new house has one: zero issues, the design is a real pleasure to use, and it also happens to be the quietest dishwasher sold in the US, at least according to the Googling I did when I first ran it and could barely even tell it was on.
- gkhartman 4y ago
  Seconding Bosch. I've only owned one of their dishwashers for a little over a year, and I'm really impressed with the low noise level. It also had a great leveling system that raises the back by turning a screw that was accessible from the front. It made DIY installation much easier. Bonus: no smart features to go sideways a few years down the line.
  - hamburglar 4y ago
    I recently bought a condo that has a Bosch dishwasher and it works extremely well. Every other dishwasher I’ve owned has required some level of pre-rinsing in order to do its job. This thing has never left a speck of food behind. And the dishes actually come out dry. It’s almost confusing how well it works.
- ginko 4y ago
  I also had zero issues with my Siemens appliances (dishwasher, fridge, washing machine)
  - SapporoChris 4y ago
    I think the coffee from our Seimens coffee maker tastes a bit off, but my wife loves the flavor.
    - ginko 4y ago
      For espresso machines I swear by Delonghi
- 4y ago

kyrra 4y ago

Their appliance division has issues too. There are 2 ongoing lawsuits around their refrigerators. 2017 ice makers leak water (mine does this). https://www.wsoctv.com/news/local/new-development-samsung-ice-maker-lawsuit/DGPERTYNIVGY5ILFJE7AZONDPQ/ https://www.wsoctv.com/news/local/new-development-samsung-ic... 2022: fridge gets too warm: https://www.cbsnews.com/news/samsung-refrigerator-class-action-lawsuit-jordan-saghy/ https://www.cbsnews.com/news/samsung-refrigerator-class-acti...

moistly 4y ago
Fridge: inadequate hearer coil design allows drain to freeze, causing overflow & water spillage. PITA but ultimately fixable with a hack. Dishwasher: POS, ‘nuf said. Induction stove: cooktop has been excellent, oven convection gave up the ghost.
- kyrra 4y ago
  What's the hack for fixing the fridge ice maker issue? Mine is doing that, and I would love to know how to fix it.
- BluePen7 4y ago
  I'd also like to know the hack, my buddy's been fighting his Samsung fridge for years.
conradfr 4y ago
It's a shame because my 8-10 years old Samsung dumb TV, oven/microwave and laser printer are all working great to this day. (That's more coincidence than brand loyalty, my Laden (French cheap brand) washing machine has also been working with no maintenance need for 13 years)
- skunkworker 4y ago
  Same, I have an older 2014 samsung 4k (3d), I bought the UHD evolution kit, and aside for some random black screens (maybe 5s every 4 hours), it's been a great TV. It's hard to upgrade, but a second gen QD-OLED might be what I get next. The now surprising thing is there are no ads, and my AppleTV 4K(2nd gen) is more than good enough to watch everything I want to on it. Only QD-OLED and HDMI 2.1 and more expansive HDR are going to get me to upgrade at this point.

dspillett 4y ago

> Imagine buying a 4TB SSD, copying your stuff over from the old HDD to have it die 2 months later. This is one if the reasons why I have local backups (as well as off-site backups) on a RAID mirror containing drives from distinct manufacturers. I don't trust any of them not to pull this sort of crap, hopefully if I buy two from distinct sources they might not fail at the same time.

norman784 4y ago

I would recommend to buy cheaper TVs and use a separate device to make them smart, there are plenty of options, you can go with the mainstream ones Google, Apple, Amazon, etc, a cheap one from Ali express or a DIY (linux set top with kodi or similar).

rawbot 4y ago

I'm also 100% done with Samsung. Their rise in the late 00's and early 10's was really enticing, but they proved to be the worst of the lot. Every single recent device (last 6 years) of them that I use, I have some major UX issue with. Every. Single. One. Smart TVs, smartphones, kitchen appliances, washing machines, unbelieveably everything.