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Service is the reason I'm selling my Tesla. (Well, it was the first reason. What Elon says in public is the other. Embarrassing.) It took a a year to get my Mo
by LeoPanthera 4y ago
Service is the reason I'm selling my Tesla. (Well, it was the first reason. What Elon says in public is the other. Embarrassing.)
It took a a year to get my Model X into an "acceptable" state, and it still has seven outstanding issues, six of which they simply refuse to fix.
If I wanted to get another service appointment now I would have to wait at least a month, and if they decide they're actually going to try to fix something (they often refuse), they keep it for at least a week and no, you don't get a loaner car in return.
It is an absolute disaster and I would recommend no-one ever buy a Tesla simply for this reason.
Here's the full list of issues with my car: https://ibb.co/VJJdNVk https://ibb.co/VJJdNVk
(Thanks for the suggestion of imgbb)
- arcbyte 4y agoOnedrive, Google drive, icloud, s3. Take your pick.
- LeoPanthera 4y agoOf those I only use iCloud, but the sharing function doesn't just show other people the image, it just gives you a button to add it to your own iCloud Drive. Not what I want.
- judge2020 4y agoWhy not all at once[0]? https://rclone.org/union/ https://rclone.org/union/
- 4wsn 4y agoNot to derail from your main point, but how does Musk's public conduct play into your reason for selling your Tesla? I'm not a fan of the man but that shouldn't really be a factor in whether or not I use a product he's involved in.
- mrfusion 4y agoWelcome to the culture war?
- Sparkle-san 4y agoBoycotts and buycotts are nothing new.
- bagels 4y agoSome people feel uncomfortable funding people whose antics they don't care for.
- LeoPanthera 4y agoUnfortunately, when people see you own a Tesla, they assume you are a fan of Musk. I'm not, but that doesn't change what they think. I have plenty of other reasons to get rid of the car anyway. This one is just a bonus.
- 4wsn 4y ago> Unfortunately, when people see you own a Tesla, they assume you are a fan of Musk. I see. Musk being an asshole attracts assholes who act like assholes towards you for your choice of car. I have to admit that would also be a factor in me wanting to sell a Tesla if I owned one.
- api 4y agoTesla is a public company. The board could fire him if they wanted and might if he further escalates his trolling.
- ineedasername 4y agoThat's might be very difficult. Musk may not own a majority but the corporate bylaws require a supermajority of shareholders to support any major changes, though I'm not sure if firing the CEO is covered by that. If it does, it would require roughly 75-80% of non-Musk shares to vote him out.
- melony 4y agoHis cult of personality is one of the reasons for Tesla's valuation. Remove him, and you have a crash.
- powerbroker 4y agoStrange that this did not happen when a) Steve Jobs first left Apple; and b) after Tim Cook succeeded him. CEOs loose their mojo. When Elon fails to follow-through with taking Tesla private, and (seemingly) acquiring Twitter -- its a sign that he isn't thoroughly thinking through the weightiest of decisions.
- manuelabeledo 4y ago> I'm not a fan of the man but that shouldn't really be a factor in whether or not I use a product he's involved in. No one likes giving money to assholes. And to be fair, he is doing a pretty good job at revealing himself as one.
- COGlory 4y agoLittle late for that if you already bought it.
- edmcnulty101 4y ago
- encryptluks2 4y ago
- SketchySeaBeast 4y agoThe first he pays lip-service to (we haven't seen an evidence for or against outside of his desire to bully people into silence), but doesn't his plan to make the human race multi-planetary involve bringing back indentured servitude?
- edmcnulty101 4y agoAm I missing something? Indentured Servitude?
- SketchySeaBeast 4y agoYeah, if you can't afford to go to Mars, just take out a loan and then pay it off by working for him[1]. [1] https://twitter.com/Kristennetten/status/1217992009794740224 https://twitter.com/Kristennetten/status/1217992009794740224?
- 4y ago
- eganist 4y ago> I'm not a fan of the man but that shouldn't really be a factor in whether or not I use a product he's involved in. Everyone else is disagreeing with you, but I'll take a different tack: Why shouldn't his behavior be a factor?
- oh_sigh 4y agoBecause he may be the face most associated with Tesla but he doesn't provide strategy for the company, and doesn't really have a ton of input on operations, and 110,000 other people work there.
- lwansbrough 4y agoTesla didn't seem to have a problem with Musk's public image when it was lifting their stock price into the stratosphere.
- LoveGracePeace 4y ago
- eganist 4y ago> Because he may be the face most associated with Tesla but he doesn't provide strategy for the company, and doesn't really have a ton of input on operations, and 110,000 other people work there. CEOs set company strategy and drive execution.
- pengaru 4y ago> Because he may be the face most associated with Tesla but he doesn't provide strategy for the company, and doesn't really have a ton of input on operations, and 110,000 other people work there. Mr. Musk is the largest individual shareholder.
- p1necone 4y agoIf someone is an unhinged asshole on personal time, I'm not inclined to trust the long term success of their business. I also wouldn't want to be funding a future political play by Musk by buying a Tesla now.
- LoveGracePeace 4y ago
- davidgould 4y agoHe cannot become president as he was not born in the US. However, he could perhaps become governor of Texas. Might even be an improvement.
- raxxorraxor 4y agoI think people having problems with Twitter comments instead of questionable corporate dealings are mostly extremely ignorant. People have a different opinion on who the asshole is in the end. I don't really believe people care much about antics or if they do they just want shallow massage to their own ego. I believe there have been problems at Tesla and Musk was known to sometimes lose himself against his employees. Didn't seem to interest anyone and they still bought the cars. For a company that can become a problem too when customers are seen as assholes.
- dragonwriter 4y ago> Not to derail from your main point, but how does Musk's public conduct play into your reason for selling your Tesla? Luxury items function significantly and social signals. Associate the brands with things potential buyers don't want to be associated with, and those buyers won't want to buy (or display) them. Tesla has benefitted from Musk’s image when it was less partisanly political and more “To Mars!”; his recent shift may shift where the brand has appeal.
- boardwaalk 4y agoIt’s already doing so according to a recent poll [1]. [1] https://www.axios.com/2022/05/26/brands-politics-axios-harris-poll-100 https://www.axios.com/2022/05/26/brands-politics-axios-harri...
- 1shooner 4y agoDoes the consumer that passes on Tesla because of Musk look much further than their twitter feed when evaluating the alternatives? How does the impact of one person's social media behavior weigh against the conduct and impact of mega corporations making decisions about large scale industrial production and energy consumption?
- mcguire 4y agoAccording to Tesla (and SpaceX) fans, Musk is the company. He not only makes strategic decisions, but is also involved in day to day engineering development. The valuation of the company is driven by Musk's social media behavior; certainly, there's no rational economic reason. One person's impact is the reason for Tesla, no?
- smotched 4y agoby "According to Tesla (and SpaceX) fans" you mean some random tweet I read one time?
- BenoitEssiambre 4y agoI mean businesses are an undeniable source of political power in a democratic capitalist system. There is lobbying, influence over the media (see Bezos) etc. The choice of where you buy has an effect that is not totally unlike voting.
- jm4 4y agoHe has made a number of false claims about the capabilities of his cars. In my case, these claims influenced my decision, not only to purchase the car, but to pay for expensive options. Although it’s a great car, I feel like Tesla (Elon) over promised and under delivered. The idea that I was scammed out of $6000 for FSD pisses me off every time I get into the car to the point where I’ve considered selling it. That’s not a great reason to sell a car, but at least I won’t have a daily reminder of the time I was stupid sitting out in my garage.
- powerbroker 4y agoIn addition, Tesla has dropped a feature from autopilot, without making any mention of it in the sales process or manuals. This happened before with the voice recognition operation falling out of sync with the manuals. However, the AP, formerly, in less advanced cars, allowed the car to change lanes with a simple operation of the turn signal -- all the while, maintaining position in the new lane, and adjusting for traffic aware cruise control. Now, the '22 model S, at least, you are forced to deactivate autopilot with a lane change. I'm now starting to think that there is no specification for autopilot, and every model year it will operate differently (worse) than prior model years.
- systemBuilder 4y agoIf it's any compensation all self driving car companies are staffed by liars. Big ones. Of the AI variety, which deserves a special genus all its own.
- trs8080 4y agoPeople have moral compasses and don't want to give money to companies he's involved in.
- deleted 4y ago[deleted]
- jliptzin 4y agoWhat are you going to switch to out of curiosity? Are you going back to ICE?
- LeoPanthera 4y agoI haven't made a final decision. I'm considering the Mercedes EQS, although it is very expensive. The Hyundai Ioniq 5 and the Kia EV6 are very appealing for their extremely high charge rates, although they are a little smaller than I would prefer.
- sanp 4y agoHow about a Mach-e?
- LeoPanthera 4y agoI test drove one and hated the UI. Plus I've had bad experiences with Ford dealers in the past. 150kW charging is OK, but "only OK" these days. Even my 2-year-old Tesla can charge at 250kW when the battery is low. A lot of people do like it though!
- jcadam 4y agoI had a Honda Clarity for a couple years - it was a great city car and I'll admit fun to drive with the instant torque of the electric motor. But then I moved to a rural area so I sold it and bought an F-150 :)
- bobsil1 4y agoGenesis GV6, Audi Etron GT, Porsche Taycan also use 800-900V architecture, though pricier
- 93po 4y agoMercedes that cheated on emissions in a huge scandal that cost them billions in fines? Whose CEO was indicted for man slaughter? Hyundai, who lied about MPG and had to pay hundred of millions in fines? Whose chairman was arrested and convicted for bribery and embezzlement and had to spend several years in prison and fined over a billion dollars? Kia, who had severe issues with engine fires that they failed to recall, and only became public after a whistleblower told them? That had to pay over $100 million in fines? That caused over 5000 fires and 158 injuries and several deaths? Where are your standards for the leadership for these other companies?
- massysett 4y agoI would say you’re selling it not really because of “service” but rather because they simply sold you a crappy car in the first place. No brand new car should have issues that need fixing.
- LeoPanthera 4y agoThat's true, but if they had fixed all the problems in the first couple of weeks, I wouldn't have minded too much. Unfortunately they didn't, and worse, they lie about problems being "normal".
- Alupis 4y ago> No brand new car should have issues that need fixing. As much as I'd love this to be true (and it should be), I have yet to buy a newly manufactured vehicle that didn't have to go back to the dealership for something at least once... often more than once. I don't think it's entirely fair to lay that aspect at Tesla's feet. It is fair, however, to expect better and more timely service in getting those repairs made.
- alistairSH 4y agoBut a single something, even if it takes two trips to resolve, is a whole lot less than this list of ~18 problems with ~23 service visits that span from mildly annoying (wrong model listed in software) to serious (steering system grinding, which they had the audacity to pass off as normal). This has to be close to qualifying for lemon law status?
- LeoPanthera 4y agoIt wasn't 23 service visits, as I attempted to have multiple problems fixed per visit. So far it has been in service for 14 days spread across 7 services. California lemon laws require a car to be in service for at least 30 days in the first 18 months.
- Red_Leaves_Flyy 4y agoI’ve done it twice. Out of two new vehicles. YMMV.
- baryphonic 4y ago> Service is the reason I'm selling my Tesla. (Well, it was the first reason. What Elon says in public is the other. Embarrassing.) Considering the founders of a few other car companies have said or done truly horrible things[0][1], I'm curious what Elon has said that is so beyond the pale. [0]https://en.wikipedia.org/wiki/Henry_Ford#Antisemitism_and_The_Dearborn_Independent https://en.wikipedia.org/wiki/Henry_Ford#Antisemitism_and_Th... [1] https://en.wikipedia.org/wiki/Volkswagen#1939%E2%80%931944:_Wartime_production_and_concentration_camp_labour https://en.wikipedia.org/wiki/Volkswagen#1939%E2%80%931944:_...
- themitigating 4y agoYou are pointing to people who have been long dead and made comments when there wasn't a much of a backlash against such things.
- LeoPanthera 4y agoIs your point "Some very horrible people were nonetheless successful so it's OK for them to be horrible"?
- innocentoldguy 4y agoNo, the obvious point was asking you what Musk said that you find so unsavory? The other implied point was if you’re going to sell your Tesla because you find Musk appalling, what other car manufacturer are you going to support, since other founders have also said or done unappealing things?
- felixfurtak 4y agohttps://en.wikipedia.org/wiki/Carlos_Ghosn https://en.wikipedia.org/wiki/Carlos_Ghosn
- fundad 4y agoBecause he’s a right-wing oligarch who pretends to care about the environment but really want to leave us on earth with his ewaste. And if someone can’t see that and works for Tesla, how could they competently build a car? They can’t, it seems.
- Alupis 4y ago> I was going to upload a screenshot of my issue tracker spreadsheet but I couldn't figure out the best place to do it. What's the pastebin of images? Imgur seems too public. I've often used imgbb[1], which is free, requires a direct link to view images, and has the option to expire URL's at your choosing. [1] https://imgbb.com/ https://imgbb.com/
- LeoPanthera 4y agoThat seems great, thank you.
- rkagerer 4y agoYou can upload it to Imgur but not post it to the public gallery. That gives you a "private link" (ie. obfuscated URL) that is theoretically only visible to people you share it with. Of course if you're going to post it to HackerNews that's very public so be sure to redact anything you don't want the world to see.
- agnosticmantis 4y agoProbably the plan is to get Optimus ready to do the service, as obviously AI+cameras +actuators is vastly better than wet brains + eyes + flesh. If only you had waited until September one of the robots would probably do the service for you, or by the end of this year at the latest. (Edit: Mandatory /s)
- tenpies 4y agoI 100% expect Musk to say that Tesla needs help training the Optimus neural net, and that the best way to do this is to open a volunteer program where unpaid Tesla enthusiasts perform Optimus-like tasks at the service centres and factories while wearing an Optimus costume. I expect tens of thousands of Tesla fans will eat this up, quit their jobs, and go work for free at Tesla to help "train the neural net". TSLA stock will improve drastically as Musk will be able to fire the entire factory floor, replace them with volunteers, and labour costs will be greatly reduced.
- RickJWagner 4y agoI really don't get letting your hatred for Musk dictate your feelings towards your car. If the car hasn't been a good one, so be it. But if you let your personal politics color your life's view, you're going to have a tumultuous life.
- vvanders 4y agoWe had one of the first 85D and have sold for a lot of the similar reasons. The real nail in the coffin was that they dropped mobile service in our area. I had a to replace the 12v battery, tried to do it myself, could not get parts. The nearest service center is a 6-8hr roundtrip for me, more than happy to pay for mobile service but they didn't offer it any more. Either way the shift to EVs has happened, with the F150 lightning and other offerings Tesla has largely achieved one of the main reasons we were an earlier adopter.
- jliptzin 4y agoYou seem like you are probably in the top 1% of picky customers. The one problem I had in my 3 year old model 3, which was fairly urgent, was fixed in 2 days. Issues from your list like “tesla mobile app incorrectly identifies car as 100D” and “Autopilot down chime is distorted” are rightfully lower priority than things like brakes not working properly. Most people (including me) would not even notice most of these things on your list. I am not surprised you had to wait a while for those things to get fixed, I have a feeling you’re going to also be disappointed with your next vehicle.
- raxxorraxor 4y agoIndeed. A camera fogging up in rain... Sure, probably a constructional error but if a car shop can fix that in a week I would be surprised. I am sure they would find some chemicals to don't let water condense here and maybe Tesla would train mechanics to do it. But this probably didn't get the highest priority. I mean these are things that might need improvement, but to me a car transports me from A to B. Given, I also don't pay much for them.
- LeoPanthera 4y agoThe camera fogging up disables autopilot and prevents it from working so it's not quite as trivial as it seems. It's not normal for it to fog up, none of the other cameras do.
- LeoPanthera 4y agoMaybe I am picky, but I also spent $100K on this car. Frankly I think if you spend that much you should expect better quality.