5 ms·

And a sizeable portion of that medical error is due to poor device UX: https://www.youtube.com/watch?v=_XJbwN6EZ4I https://www.youtube.com/watch?v=_XJbwN6EZ4I

cnity 4y ago
This is a fantastic video that I'd never seen before (as a programmer who largely focuses on building user interfaces!) Thanks.
- hyperman1 4y ago
  Agreed. The actual real cases start at 9:00 and its blatant.
sschueller 4y ago
Thank you Tesla for replacing hardware buttons with menu driven touch screens and autopilot that will drive you home safely. Additionally thank you for causing such a hype that other car manufacturers feel like they missed the boat and are copying these brilliant features. /s
- 93po 4y ago
  Thank you for bringing up Elon in situations that are completely unrelated. There isn't enough attention on him already /s
ChrisRR 4y ago
Probably why the MDR in the EU forces new products to conduct usability testing in their product design
- buescher 4y ago
  A quick Google search will tell you whether the FDA in the US has similar requirements or instead perhaps medical devices in the US are the unregulated Wild West.
sschueller 4y ago
This is insane. These device UIs should be standardized and any manufacturer making a significant UI change to their product should not be permitted to sell it under the same name and number. The FDA should be looking at this before approving such devices for use. Don't aircraft have more or less standardized controls and displays?
- giantg2 4y ago
  "Don't aircraft have more or less standardized controls and displays?" Commercial pilots (and military) are required to train and qualify on a particular aircraft before being allowed to fly it. Controls can differ, but it's generally the difference in flight characteristics/handling that is the difference. Although we can see that the different computer related controls and lack of training were a factor in the Max crashes.
  - ncmncm 4y ago
    The main cause was completely insane specifications. With a reasonable design the plane would not have become uncontrollable under any possible sequence of events, training or no, familiarity or no.
    - giantg2 4y ago
      True, but we live in an age where we we trust our lives with computers so that we can do things we couldn't do otherwise. Flight control computers are necessary for most new commercial and military aircraft because they're fly by wire or can be uncontrollable by nature (Max, V22, etc). We're at the point that the FAA and people in general don't care about an inherent instability if the computer can fly it.
      - ncmncm 4y ago
        The computer was not flying it. The computer was actively fighting the pilot, who was desperately trying to keep it flying, while the computer was forcing it to crash instead. To be clear: with the computer entirely powered off, the plane would have flown just fine. Not exactly like other 737s, but more like them than anything else.
rjh29 4y ago
Really interesting video, thanks.
Aeolun 4y ago
You’d think they do user studies before selling it to hospitals where people literally die as a result of failure…
papito 4y ago
I will remind myself of this when I feel an oncoming panic attack before releasing to production the code that will kill absolutely zero people, even in theory.
mawadev 4y ago
I'm glad this video gets the attention it deserves... oh wait, it doesn't
deleted 4y ago
[deleted]
superjan 4y ago
That was a great link, thanks for sharing.

cnity 4y ago

This is a fantastic video that I'd never seen before (as a programmer who largely focuses on building user interfaces!) Thanks.

hyperman1 4y ago
Agreed. The actual real cases start at 9:00 and its blatant.

sschueller 4y ago

Thank you Tesla for replacing hardware buttons with menu driven touch screens and autopilot that will drive you home safely. Additionally thank you for causing such a hype that other car manufacturers feel like they missed the boat and are copying these brilliant features. /s

93po 4y ago
Thank you for bringing up Elon in situations that are completely unrelated. There isn't enough attention on him already /s

ChrisRR 4y ago

Probably why the MDR in the EU forces new products to conduct usability testing in their product design

buescher 4y ago
A quick Google search will tell you whether the FDA in the US has similar requirements or instead perhaps medical devices in the US are the unregulated Wild West.

sschueller 4y ago

This is insane. These device UIs should be standardized and any manufacturer making a significant UI change to their product should not be permitted to sell it under the same name and number. The FDA should be looking at this before approving such devices for use. Don't aircraft have more or less standardized controls and displays?

giantg2 4y ago
"Don't aircraft have more or less standardized controls and displays?" Commercial pilots (and military) are required to train and qualify on a particular aircraft before being allowed to fly it. Controls can differ, but it's generally the difference in flight characteristics/handling that is the difference. Although we can see that the different computer related controls and lack of training were a factor in the Max crashes.
- ncmncm 4y ago
  The main cause was completely insane specifications. With a reasonable design the plane would not have become uncontrollable under any possible sequence of events, training or no, familiarity or no.
  - giantg2 4y ago
    True, but we live in an age where we we trust our lives with computers so that we can do things we couldn't do otherwise. Flight control computers are necessary for most new commercial and military aircraft because they're fly by wire or can be uncontrollable by nature (Max, V22, etc). We're at the point that the FAA and people in general don't care about an inherent instability if the computer can fly it.
    - ncmncm 4y ago
      The computer was not flying it. The computer was actively fighting the pilot, who was desperately trying to keep it flying, while the computer was forcing it to crash instead. To be clear: with the computer entirely powered off, the plane would have flown just fine. Not exactly like other 737s, but more like them than anything else.

rjh29 4y ago

Really interesting video, thanks.

Aeolun 4y ago

You’d think they do user studies before selling it to hospitals where people literally die as a result of failure…

papito 4y ago

I will remind myself of this when I feel an oncoming panic attack before releasing to production the code that will kill absolutely zero people, even in theory.

mawadev 4y ago

I'm glad this video gets the attention it deserves... oh wait, it doesn't

deleted 4y ago

[deleted]

superjan 4y ago

That was a great link, thanks for sharing.