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Ring Basic Plan 40% Price Increase

60 points by celsoazevedo 4y ago

From the 1st of July, Ring's basic plan will cost 40% more. Email: --- We’re continuing to innovate for you, our neighbour. More features are coming to Ring Protect Basic, at a new price. Starting on the 1st July, 2022, we’re expanding the features available for Ring Protect Basic to improve your Ring experience and give you even more peace of mind. With these features, the price of Protect Basic will change from £24.99/year per device to £34.99/year per device. If you don’t want to renew your plan at the new price, you must cancel your subscription before any renewal set to occur on or after the 1st July, 2022. As a reminder, you can cancel by logging in to your account at Ring.com. --- What will you get in return? "Extended Video Storage: You can store your Ring videos for up to 180 days. Video storage defaults to 30 days. Bulk Video Downloads: Download up to 50 videos at once when you log in to your Ring account on Ring.com. Exclusive Discount: Save 10% on select Ring products at Ring.com."

ironlake 4y ago
- deleted 4y ago
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MafellUser 4y ago
> "Extended Video Storage: You can store your Ring videos for up to 180 days. Video storage defaults to 30 days." They NEVER delete ANY video, just hide your access away. I had some footages way back in 2019 that I could still access, so long as I have the video's uuid. They also made several updates to reduce image quality (added fake motion blur). The goal I guess was to 'enhance' privacy of passer by but in reality it also means unless the person of interest stands still facing the camera, the footage is worthless as a CCTV device. It's jarring to see crystal clear videos from 2019 vs the blurry mess that is today. I replaced the front door one with an Eufy, it has its own problem but at least it's not a complete POS like the Ring products.
- FactualActuals 4y ago
  While I understand that Eufy had a security issue last year where a very small number of users were logged in the wrong accounts and saw other people's camera feeds, they quickly patched it and didn't beat around the bush about what was going on. I have a Eufy Doorbell camera and their tilt-and-pan camera (to monitor my dog while I am at work). I've had no issues with saving videos from Eufy products. Everything is super clear because all of their new devices are 2k resolution cameras. My friends who have Ring or Nest say that the Eufy microphone and speaker sound so much better.
  - tssva 4y ago
    I also have an Eufy doorbell camera and am very happy with it. The image quality and people detection are great. The only quibble I have with it is that it won't use the original doorbell chime. It will only use the Eufy wireless chime even if wired to the original for power.
    - BizarroLand 4y ago
      I have one also, it worked with my old door chime but I replaced my chime anyway as it would only ring 1 of the chimes. I also like Eufy since the videos are stored onto SD cards. I guess that means that other than the still shots that are sent to your phone, an enterprising thief could smash the camera and steal the card and you would only have a single photo to go off of though.
      - tssva 4y ago
        Smashing and taking the doorbell isn't a concern of mine. I live in a very low crime area. The majority of crime that does happen is stealing from unlocked cars or open garages. The doorbell wouldn't help with either in my case since my door doesn't face my driveway or garage. My townhouse is 4 stories. The 4th floor is where my pool table, dart board and home theater are located thus where I spend most of my time when I am home. I got the doorbell camera so I wouldn't have to navigate all the steps every time someone rang the doorbell.
lp0_on_fire 4y ago
Is it just me or did Ring seem more appealing when all it did was ping your phone with a video of who was at your door at the time? It seems that it's gone from a device whose purpose was convenience to one whose purpose is now primarily is sucking up hours and hours of video that ring can choose to share with anyone at a moments notice (see their policy on making the videos available to law enforcement without notifying the owner of the camera). I went from being interested in buying one because it would indeed be convenient for me to see who is at the door while I'm stuck at my desk on a conference call to being legitimately creeped out whenever I hear someone has one installed.
- otachack 4y ago
  It started as its own company and vision of simple security until Amazon gobbled it up for another vertical (or expanding their currents) and now it's just a shit show. Very few companies are keeping it simple in favor of hyper growth and limitless money.
- rchaud 4y ago
  As with everything in tech, the products will eventually pander to the needs of those with the deepest pockets. And those aren't individuals paying £50/yr. They want a piece of "enterprise" customers, and few have bigger budgets per head than the police.
DwnVoteHoneyPot 4y ago
I bought a house with a few Ring cameras installed. I'll have to see if I can record without a subscription.
madmonk 4y ago
Lately, our Ring has been unable to load recorded or live video at least half of the time we try to access it. Sounds like it's a great time to cancel. We're looking to replace with another product and are considering the Eufy products. I like the fact that all video is stored locally. Does anyone have any experience with Eufy doorbells?
asdff 4y ago
This has been mounting across the entire sector. My wyze and adorcams have had features stripped from the free plans and price increases recently too.
- shitlord 4y ago
  You can buy low-cost programmable IP cameras from the manufacturer. It's very easy to set up something similar to a Wyze cam with no recurring service fee. Just don't expose these devices directly to the internet because you probably won't get security updates. A few years ago, I bought a few cameras from Vivotek to keep an eye on my dog. I had to set up a VPN for video streaming, but it works.
vorpalhex 4y ago
Nest started their move to a worse plan last year and are now getting more forceful. I already dislike cloud cameras, and their app still has massive bugs in it that remain unfixed. I'm moving to entirely non-cloud cameras. PoE and Wifi, mostly hardwired, to hard drives on my network rack. Upfront cost is higher but longterm worth it for additional privacy.
- foobarian 4y ago
  Can you share your favorite brands for the key components?
  - sxates 4y ago
    Not OP but I have a Ubiquiti 'UniFi Protect' system in my home that works well. Lots of different cameras to choose from, including a doorbell.
    - vladsanchez 4y ago
      Thanks for sharing, though pricey, quick ROI based on Nest and Ring pricing.
  - vorpalhex 4y ago
    I'm going with Ubiquiti. I tried some of the cheap brands and was unsatisfied with their NVR solutions. Ubiquiti was the affordable and good business class option with HomeAssistant integration. I dropped details in a sibling comment.
    - instaclay 4y ago
      I have ubiquity cameras around my property and they work great. I initially had just a UVC-NVR but upgraded to the DreamMachine. I had headaches at first because my DreamMachine's SATA port was faulty and had a poor connection to the HDD. I used 4 different HDD's to prove this, and getting Unifi support to agree with me was about impossible. They ended up giving me an RMA with a "yeah, buddy.. I'm suuuuure it's the SATA port." I had to pay to post the RMA for a machine that never actually worked. The exchanged DreamMachine has been working quite well for over a year now though. If I were to do it again I'd buy it from a reseller instead of directly from Ubiquity for better product support.
carlgreene 4y ago
This is exactly why I ended up going with a Ubiquiti Unify setup for my cameras and smart doorbell. After getting insanely annoyed with Nest and their price increase/feature reductions I just went all in on my own set up. I doubt UI will ever charge monthly for their services because you need to buy the hardware and run it locally. Of course they can, but I'm banking on them not doing that.
idatum 4y ago
Wait, is Amazon collecting videos from my doorbell without my knowledge? I don't have any Ring plans, etc. I get a notification on the Ring app on my phone, that's all.
barelysapient 4y ago
God, fuck these guys. Seriously. And thanks to the hardware lock-in, their greed will generate a ton of e-waste.
kramerger 4y ago
> Download up to 50 videos at once To be fair, the probably needed to hire thousands of developers to implement this.

60 points by celsoazevedo 4y ago

ironlake 4y ago

deleted 4y ago
[deleted]
deleted 4y ago
[deleted]

MafellUser 4y ago

> "Extended Video Storage: You can store your Ring videos for up to 180 days. Video storage defaults to 30 days." They NEVER delete ANY video, just hide your access away. I had some footages way back in 2019 that I could still access, so long as I have the video's uuid. They also made several updates to reduce image quality (added fake motion blur). The goal I guess was to 'enhance' privacy of passer by but in reality it also means unless the person of interest stands still facing the camera, the footage is worthless as a CCTV device. It's jarring to see crystal clear videos from 2019 vs the blurry mess that is today. I replaced the front door one with an Eufy, it has its own problem but at least it's not a complete POS like the Ring products.

FactualActuals 4y ago
While I understand that Eufy had a security issue last year where a very small number of users were logged in the wrong accounts and saw other people's camera feeds, they quickly patched it and didn't beat around the bush about what was going on. I have a Eufy Doorbell camera and their tilt-and-pan camera (to monitor my dog while I am at work). I've had no issues with saving videos from Eufy products. Everything is super clear because all of their new devices are 2k resolution cameras. My friends who have Ring or Nest say that the Eufy microphone and speaker sound so much better.
- tssva 4y ago
  I also have an Eufy doorbell camera and am very happy with it. The image quality and people detection are great. The only quibble I have with it is that it won't use the original doorbell chime. It will only use the Eufy wireless chime even if wired to the original for power.
  - BizarroLand 4y ago
    I have one also, it worked with my old door chime but I replaced my chime anyway as it would only ring 1 of the chimes. I also like Eufy since the videos are stored onto SD cards. I guess that means that other than the still shots that are sent to your phone, an enterprising thief could smash the camera and steal the card and you would only have a single photo to go off of though.
    - tssva 4y ago
      Smashing and taking the doorbell isn't a concern of mine. I live in a very low crime area. The majority of crime that does happen is stealing from unlocked cars or open garages. The doorbell wouldn't help with either in my case since my door doesn't face my driveway or garage. My townhouse is 4 stories. The 4th floor is where my pool table, dart board and home theater are located thus where I spend most of my time when I am home. I got the doorbell camera so I wouldn't have to navigate all the steps every time someone rang the doorbell.

lp0_on_fire 4y ago

Is it just me or did Ring seem more appealing when all it did was ping your phone with a video of who was at your door at the time? It seems that it's gone from a device whose purpose was convenience to one whose purpose is now primarily is sucking up hours and hours of video that ring can choose to share with anyone at a moments notice (see their policy on making the videos available to law enforcement without notifying the owner of the camera). I went from being interested in buying one because it would indeed be convenient for me to see who is at the door while I'm stuck at my desk on a conference call to being legitimately creeped out whenever I hear someone has one installed.

otachack 4y ago
It started as its own company and vision of simple security until Amazon gobbled it up for another vertical (or expanding their currents) and now it's just a shit show. Very few companies are keeping it simple in favor of hyper growth and limitless money.
rchaud 4y ago
As with everything in tech, the products will eventually pander to the needs of those with the deepest pockets. And those aren't individuals paying £50/yr. They want a piece of "enterprise" customers, and few have bigger budgets per head than the police.

DwnVoteHoneyPot 4y ago

I bought a house with a few Ring cameras installed. I'll have to see if I can record without a subscription.

madmonk 4y ago

Lately, our Ring has been unable to load recorded or live video at least half of the time we try to access it. Sounds like it's a great time to cancel. We're looking to replace with another product and are considering the Eufy products. I like the fact that all video is stored locally. Does anyone have any experience with Eufy doorbells?

asdff 4y ago

This has been mounting across the entire sector. My wyze and adorcams have had features stripped from the free plans and price increases recently too.

shitlord 4y ago
You can buy low-cost programmable IP cameras from the manufacturer. It's very easy to set up something similar to a Wyze cam with no recurring service fee. Just don't expose these devices directly to the internet because you probably won't get security updates. A few years ago, I bought a few cameras from Vivotek to keep an eye on my dog. I had to set up a VPN for video streaming, but it works.

vorpalhex 4y ago

Nest started their move to a worse plan last year and are now getting more forceful. I already dislike cloud cameras, and their app still has massive bugs in it that remain unfixed. I'm moving to entirely non-cloud cameras. PoE and Wifi, mostly hardwired, to hard drives on my network rack. Upfront cost is higher but longterm worth it for additional privacy.

foobarian 4y ago
Can you share your favorite brands for the key components?
- sxates 4y ago
  Not OP but I have a Ubiquiti 'UniFi Protect' system in my home that works well. Lots of different cameras to choose from, including a doorbell.
  - vladsanchez 4y ago
    Thanks for sharing, though pricey, quick ROI based on Nest and Ring pricing.
- vorpalhex 4y ago
  I'm going with Ubiquiti. I tried some of the cheap brands and was unsatisfied with their NVR solutions. Ubiquiti was the affordable and good business class option with HomeAssistant integration. I dropped details in a sibling comment.
  - instaclay 4y ago
    I have ubiquity cameras around my property and they work great. I initially had just a UVC-NVR but upgraded to the DreamMachine. I had headaches at first because my DreamMachine's SATA port was faulty and had a poor connection to the HDD. I used 4 different HDD's to prove this, and getting Unifi support to agree with me was about impossible. They ended up giving me an RMA with a "yeah, buddy.. I'm suuuuure it's the SATA port." I had to pay to post the RMA for a machine that never actually worked. The exchanged DreamMachine has been working quite well for over a year now though. If I were to do it again I'd buy it from a reseller instead of directly from Ubiquity for better product support.

carlgreene 4y ago

This is exactly why I ended up going with a Ubiquiti Unify setup for my cameras and smart doorbell. After getting insanely annoyed with Nest and their price increase/feature reductions I just went all in on my own set up. I doubt UI will ever charge monthly for their services because you need to buy the hardware and run it locally. Of course they can, but I'm banking on them not doing that.

idatum 4y ago

Wait, is Amazon collecting videos from my doorbell without my knowledge? I don't have any Ring plans, etc. I get a notification on the Ring app on my phone, that's all.

barelysapient 4y ago

God, fuck these guys. Seriously. And thanks to the hardware lock-in, their greed will generate a ton of e-waste.

kramerger 4y ago

> Download up to 50 videos at once To be fair, the probably needed to hire thousands of developers to implement this.