This is what happens when everything is just contracted out willy nilly with people running systems that have not kept up with the times and (at best) are reach

This is what happens when everything is just contracted out willy nilly with people running systems that have not kept up with the times and (at best) are reaching their own level of incompetence. Or at worst there were big kickbacks involved and something nefarious is going on here. Regardless seems like a good thing to investigate