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They know how it works, why do you think it's not working as designed. They do things to make a profit, not to make a good search engine [any more]. This sort

They know how it works, why do you think it's not working as designed. They do things to make a profit, not to make a good search engine [any more]. This sort of opinion appears rife somehow, people who make it clear their raison d'être is make money above all else are considered incompetent because, whilst making massive amounts of money, their actions are highly deleterious in other areas. Do you just not believe that those in control only care about the money and couldn't care less about search quality other than to the extent it's necessary to make money?

spiffytech 5y ago
> Do you just not believe that those in control only care about the money and couldn't care less about search quality other than to the extent it's necessary to make money? I definitely believe this, but I also think companies fall victim to the classic quote from Upton Sinclair: "It is difficult to get a man to understand something when his salary depends upon his not understanding it." It would not surprise me if Googlers had a rationalization for why these "worse" search results are somehow a better user experience. Other examples: Apple's tight control over the iPhone software experience is controversial. Facebook employees often say they're benefiting the world, while outsiders think they're harming it. I don't think these are black-and-white - someone can credibly argue a case for each. But I think the Upton Sinclair quote tends to tip the balance for what insiders believe.