4 ms·
I'd be interested to see the comparison between _enterprise_ SaaS and normal $39.95/month SaaS. The churn on enterprise SaaS would presumably be incredibly low
by mvkel 15y ago
I'd be interested to see the comparison between _enterprise_ SaaS and normal $39.95/month SaaS.
The churn on enterprise SaaS would presumably be incredibly low, because once a company invests in integration, workflows, training, etc. for a particular system, it's going to be very hard to switch.
- sapphirecat 15y agoDon't forget the long-term contracts, where an enterprise signs onto the software for five years in exchange for a discount. That's probably the most common justification for "Why can't we have better service?" that I've seen IRL.
- mvkel 15y agoGreat point... our typical deal is a three-year contract.