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> Name any other phone manufacturer that offers a better service. If the "best" company still activity tries to screw customers over (see: planned obsolescence
by user_7832 5y ago
> Name any other phone manufacturer that offers a better service.
If the "best" company still activity tries to screw customers over (see: planned obsolescence and almost everything apple has done until now, Louis Rossman's YouTube channel etc), then I'm afraid the bar is part of the foundation, it's so underground.
That's not something to be proud of at all.
- dan-robertson 5y agoThe iPhone 8 was released in autumn 2017, 4.5 years ago. It still gets regular software updates for security and new features and the hardware performs well compared to newer smartphones (Apple chips have been loads better than other mobile chips for a long time so an Apple chip from a year or two ago is often bested only by the newer apple chips in metrics like single-threaded performance or power efficiency). I think it is mostly silly to accuse apple of planned obsolescence when their hardware functions well (and retains its value) for much longer than the hardware produced by their competitors. It feels to me that paying for one phone 4.5 years ago, and $50 for a battery replacement (all lithium ion batteries degrade over time) that will extend its useful life is a pretty efficient use of money.
- user_7832 5y agoThe issue is that software is useless without proper hardware. While their software support is admirable, their hardware philosophy, design and real-life practice (eg pricing a screen repair almost similar to a new phone) is anything but.
- IfOnlyYouKnew 5y agoiPhone XR cost at launch: $849. Screen replacement: $199. Also, as far as I can tell, screens have stopped breaking at some point? I used to reliably break the screen before the two-year replacement cycle was up. Except for the last two generations, which survived, and not for lack of dropping them.
- windowsrookie 5y agoApple released an IOS update for the iPhone 6s last month. That's 7 years of software updates. A 2015 MacBook can still run the newest OS. A Mac Pro from 2013 can still run the newest OS. You can still buy a replacement battery from Apple for a 7 year old device. Where is the planned obsolescence? Apple is supporting their devices longer than any other consumer tech company. How are they actively trying to "screw customers over"?
- kurupt213 5y agoMicrosoft supports hardware way longer than apple, and many more configurations
- simonh 5y agoYou can’t argue with these people. Almost double the software support period and average device service life of the nearest competitors still counts as ‘planned obsolescence’, yet none of those competitors get dinged for their device lifetimes. It’s complete dislocation from reality.
- user_7832 5y agoMate did you even read my comment before replying? > yet none of those competitors get dinged for their device lifetimes. It’s complete dislocation from reality. I literally said that if Apple is the best the rest (the "standard" or bar) is underground. To paraphrase/reiterate: I think other companies are doing an even shittier job. > It’s complete dislocation from reality. I must concur.
- simonh 5y agoMy point is even when they go to far greater lengths than the others, they’re still criticised (including by you) of actively reducing device lifetime. That is absurd. Vague references to a ‘bar’ without even mentioning their competitors even as a genetic group is hardly equivalent to targeted named criticism of the company.
- DSingularity 5y ago
- xvector 5y agoI stopped reading when I saw "Apple" and "planned obsolescence" in the same sentence. The company is practically the poster child for long-lived products.