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All customer-facing positions have to deal with rude customers. Very few of those positions specifically select for customers with a high correlation to selfish

All customer-facing positions have to deal with rude customers. Very few of those positions specifically select for customers with a high correlation to selfish and/or antisocial conspiratorial behavior. Almost all COVID hospitalizations are unvaccinated, and there's a very large (if not majority) portion among that population that chose not to vaccinate for entirely selfish reasons, and another large portion who have been actively consuming media telling them the members of the medical profession are the enemy. You'd be hard pressed to select for a more adversarial customer base.

throttledagain2 5y ago
nostrebored 5y ago
This isn't particularly reasonable analysis. A large chunk of the unvaccinated population is elderly and contraindicated for vaccination or in hospice care. From talking with nurses, the elderly population has its own set of problems and frustrations. Imagine trying to administer care to someone who has no idea why they're in a hospital setting. Similarly, vaccination status in American COVID-hospitalization research classifies people of unknown vaccination status as unvaccinated. These people are often homeless, isolated and elderly, or mentally unwell and unable to provide reliable information to caregivers. Again, likely unpleasant to work with. Grouping these people as conspiratorial is unfair and seems politically motivated. While you definitely have some overlap with conspiratorial people, people have a right to be skeptical of medical care, which is often incorrect and potentially life threatening. Being able to explain things concisely and with evidence is a core skill for a nurse, much like being able to explain to someone why their technical decisions are setting them up for failure is a core skill for a software architect. But from talking to nurses, this isn't the drive for negative workplace satisfaction. Patients who are hospitalized are less likely to be mentally stable: many pathways to hospitalization come from extremely poor decision making, and many of these people are repeatedly hospitalized. Combine this with the fact that it's a very physical job, primarily handled by women, and you have a multi-faceted problem that's not as easy to solve as just giving people right-think. Personally I think the pathway to fixing this is appropriately valuing nursing care, what is often a highly-skilled profession with large physical, legal, and downstream risk, and compensating people appropriately. While nursing is a disproportionately paid job relative to educational requirements, current compensation really doesn't accurately account for just how demanding a job it is. The amount of nurses you see who become addicted to painkillers, benzos, etc., is truly sad. Much like teaching, it's an area where I feel that society is inaccurately evaluating what the overall impact could be if the role functioned well.

throttledagain2 5y ago

nostrebored 5y ago

This isn't particularly reasonable analysis. A large chunk of the unvaccinated population is elderly and contraindicated for vaccination or in hospice care. From talking with nurses, the elderly population has its own set of problems and frustrations. Imagine trying to administer care to someone who has no idea why they're in a hospital setting. Similarly, vaccination status in American COVID-hospitalization research classifies people of unknown vaccination status as unvaccinated. These people are often homeless, isolated and elderly, or mentally unwell and unable to provide reliable information to caregivers. Again, likely unpleasant to work with. Grouping these people as conspiratorial is unfair and seems politically motivated. While you definitely have some overlap with conspiratorial people, people have a right to be skeptical of medical care, which is often incorrect and potentially life threatening. Being able to explain things concisely and with evidence is a core skill for a nurse, much like being able to explain to someone why their technical decisions are setting them up for failure is a core skill for a software architect. But from talking to nurses, this isn't the drive for negative workplace satisfaction. Patients who are hospitalized are less likely to be mentally stable: many pathways to hospitalization come from extremely poor decision making, and many of these people are repeatedly hospitalized. Combine this with the fact that it's a very physical job, primarily handled by women, and you have a multi-faceted problem that's not as easy to solve as just giving people right-think. Personally I think the pathway to fixing this is appropriately valuing nursing care, what is often a highly-skilled profession with large physical, legal, and downstream risk, and compensating people appropriately. While nursing is a disproportionately paid job relative to educational requirements, current compensation really doesn't accurately account for just how demanding a job it is. The amount of nurses you see who become addicted to painkillers, benzos, etc., is truly sad. Much like teaching, it's an area where I feel that society is inaccurately evaluating what the overall impact could be if the role functioned well.