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For reference, this is what Apple said they would do last November: > Available first for the iPhone 12 and iPhone 13 lineups, and soon to be followed by Mac c

For reference, this is what Apple said they would do last November: > Available first for the iPhone 12 and iPhone 13 lineups, and soon to be followed by Mac computers featuring M1 chips, Self Service Repair will be available early next year in the US and expand to additional countries throughout 2022. > The initial phase of the program will focus on the most commonly serviced modules, such as the iPhone display, battery, and camera. The ability for additional repairs will be available later next year. https://www.apple.com/newsroom/2021/11/apple-announces-self-service-repair/ https://www.apple.com/newsroom/2021/11/apple-announces-self-...

webmobdev 5y ago
Are the iPhone 12 and 13 so bad that Apple has decided to cater to only these device, rather than the older models that are more likely to need servicing and parts?
- CubsFan1060 5y ago
  That seems like a bad take. It's more likely that they are the newest designs and it's easier to set up a supply chain for this with the current models than it is with previous models. Wait a few years and then you can see if your cynicism is appropriate if they stop supporting them when they are older.
alvatech 5y ago
My iPhone 8 Plus battery capacity has dropped to 76%. Too bad they don't support older devices. Going to Apple care and waiting hours to get battery replaced is too much hassle. I guess I should give the iFixit battery kit a chance.
- windowsrookie 5y ago
  This just shows people will complain no matter what. Apple charges $49 to replace an iPhone 8 battery. You don't have to physically wait at the store for "hours", you can drop it off and pick it up later. Or you can mail it to Apple and they mail it back in 3-5 business days. https://support.apple.com/iphone/repair/service/battery-power https://support.apple.com/iphone/repair/service/battery-powe... Name any other phone manufacturer that offers a better service.
  - user_7832 5y ago
    > Name any other phone manufacturer that offers a better service. If the "best" company still activity tries to screw customers over (see: planned obsolescence and almost everything apple has done until now, Louis Rossman's YouTube channel etc), then I'm afraid the bar is part of the foundation, it's so underground. That's not something to be proud of at all.
    - dan-robertson 5y ago
      The iPhone 8 was released in autumn 2017, 4.5 years ago. It still gets regular software updates for security and new features and the hardware performs well compared to newer smartphones (Apple chips have been loads better than other mobile chips for a long time so an Apple chip from a year or two ago is often bested only by the newer apple chips in metrics like single-threaded performance or power efficiency). I think it is mostly silly to accuse apple of planned obsolescence when their hardware functions well (and retains its value) for much longer than the hardware produced by their competitors. It feels to me that paying for one phone 4.5 years ago, and $50 for a battery replacement (all lithium ion batteries degrade over time) that will extend its useful life is a pretty efficient use of money.
      - user_7832 5y ago
        The issue is that software is useless without proper hardware. While their software support is admirable, their hardware philosophy, design and real-life practice (eg pricing a screen repair almost similar to a new phone) is anything but.
        IfOnlyYouKnew 5y ago
        iPhone XR cost at launch: $849. Screen replacement: $199. Also, as far as I can tell, screens have stopped breaking at some point? I used to reliably break the screen before the two-year replacement cycle was up. Except for the last two generations, which survived, and not for lack of dropping them.
    - 5y ago
- arthurmorgan 5y ago
  My local Apple Store replaced my battery in <1h for ~70€. Maybe that's fast enough for you.
- Pathogen-David 5y ago
  It's honestly not that hard as long as you're patient and can follow instructions. I replaced both the battery and lightning port in my iPhone 6s with parts from iFixit and was more than happy with the results. That being said, I mainly did it myself because I like doing this sort of thing and there's no Apple Store near me. I'd also heard of them refusing partial repair when you have a damaged display and I had a crack on the corner.

webmobdev 5y ago

Are the iPhone 12 and 13 so bad that Apple has decided to cater to only these device, rather than the older models that are more likely to need servicing and parts?

CubsFan1060 5y ago
That seems like a bad take. It's more likely that they are the newest designs and it's easier to set up a supply chain for this with the current models than it is with previous models. Wait a few years and then you can see if your cynicism is appropriate if they stop supporting them when they are older.

alvatech 5y ago

My iPhone 8 Plus battery capacity has dropped to 76%. Too bad they don't support older devices. Going to Apple care and waiting hours to get battery replaced is too much hassle. I guess I should give the iFixit battery kit a chance.

windowsrookie 5y ago
This just shows people will complain no matter what. Apple charges $49 to replace an iPhone 8 battery. You don't have to physically wait at the store for "hours", you can drop it off and pick it up later. Or you can mail it to Apple and they mail it back in 3-5 business days. https://support.apple.com/iphone/repair/service/battery-power https://support.apple.com/iphone/repair/service/battery-powe... Name any other phone manufacturer that offers a better service.
- user_7832 5y ago
  > Name any other phone manufacturer that offers a better service. If the "best" company still activity tries to screw customers over (see: planned obsolescence and almost everything apple has done until now, Louis Rossman's YouTube channel etc), then I'm afraid the bar is part of the foundation, it's so underground. That's not something to be proud of at all.
  - dan-robertson 5y ago
    The iPhone 8 was released in autumn 2017, 4.5 years ago. It still gets regular software updates for security and new features and the hardware performs well compared to newer smartphones (Apple chips have been loads better than other mobile chips for a long time so an Apple chip from a year or two ago is often bested only by the newer apple chips in metrics like single-threaded performance or power efficiency). I think it is mostly silly to accuse apple of planned obsolescence when their hardware functions well (and retains its value) for much longer than the hardware produced by their competitors. It feels to me that paying for one phone 4.5 years ago, and $50 for a battery replacement (all lithium ion batteries degrade over time) that will extend its useful life is a pretty efficient use of money.
    - user_7832 5y ago
      The issue is that software is useless without proper hardware. While their software support is admirable, their hardware philosophy, design and real-life practice (eg pricing a screen repair almost similar to a new phone) is anything but.
      - IfOnlyYouKnew 5y ago
        iPhone XR cost at launch: $849. Screen replacement: $199. Also, as far as I can tell, screens have stopped breaking at some point? I used to reliably break the screen before the two-year replacement cycle was up. Except for the last two generations, which survived, and not for lack of dropping them.
  - 5y ago
arthurmorgan 5y ago
My local Apple Store replaced my battery in <1h for ~70€. Maybe that's fast enough for you.
Pathogen-David 5y ago
It's honestly not that hard as long as you're patient and can follow instructions. I replaced both the battery and lightning port in my iPhone 6s with parts from iFixit and was more than happy with the results. That being said, I mainly did it myself because I like doing this sort of thing and there's no Apple Store near me. I'd also heard of them refusing partial repair when you have a damaged display and I had a crack on the corner.