I have considered paying for a personal GSuite account partially because of this - I use my Google account for a lot of MFA stuff so it is fairly critical to th

I have considered paying for a personal GSuite account partially because of this - I use my Google account for a lot of MFA stuff so it is fairly critical to things I do. At work we have a corporate account and their support is pretty solid (especially the chat support - I seem to get someone very quickly and they are way better than your typical tier 1 drone). I get that people are upset over this but are we REALLY surprised that we get shit support for a FREE service? They also have a separate site / login / forum for proposing new ideas, bugs, etc etc that you can use if you have an actual corporate account (strangely it requires creating a separate login and password). I have found that using this forum you can also get some decent support for weird issues or bugs or suggestions (sometimes from other users as well).