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I was down, my instance is fully restored right now. 1. They do, every 25 hours, via snapshot. I have spoked to their team since the incident and that same thi
by mulletbum 4y ago
I was down, my instance is fully restored right now.
1. They do, every 25 hours, via snapshot. I have spoked to their team since the incident and that same thing is in this article.
2. Yes, they recover all of it. Some things have had issues, external mailboxes attached to service management projects, some attachment rendering slowness. Filters needing to be overlayed into our instance again, but otherwise it is running fine again.
Not sure what to tell you other than they are fixing life saving companies first, then the rest. That is what they have told us.
- Aeolun 4y agoLife saving Jira tickets?
- flarg 4y agoFWIW Jira and Confluence and used in life sciences firms, though they are rarely more useful than Google Docs. Self hosting in this context was the norm but that is changing.
- Rantenki 4y agoThank you for responding here. Even a single successful restoration, anecdotal as it is, makes me feel a lot better about the situation. I was honestly wondering if Atlassian was just pushing the date out to soften the eventual backlash when they had to announce data loss.