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Yep. On it. We will have a post up on https://wordpress.com/blog/ https://wordpress.com/blog/ by end of day today.

by startlaunch 5y ago

scgtrp 5y ago
Why there, and not on the pricing page?
- simcop2387 5y ago
  I imagine that takes longer to update than making a blog post. So quicker to scramble with on the weekend while they clarify everywhere else.
  - scgtrp 5y ago
    It's... a wordpress site. You can just go edit pages. They even have a nice easy web UI for it.
    - karpierz 5y ago
      They don't mean that it's technically difficult, they mean that the language on the pricing page has legal consequences, and they need to be precise with their updates to that page.
      - scgtrp 5y ago
        Or, in other words, "we want to make reassuring promises to make the bad PR stop, but in a way that carries minimal legal weight". That is not as reassuring as people seem to think it is.
        hiitechk 5y ago
        I don't think you are being realistic with this thought-process.
        zrobotics 5y ago
        Or "It's Sunday, and legal is unavailable, so for right now we're putting out a blog post and we'll update the pricing page early next week." Plus, if the pricing changes per-location as stated, that's significantly more complicated, and not something that can be done in a few hours over the weekend. I'm inclined to cut them some slack, I felt the response posted upthread was OK. Has noone else worked with legacy systems? The large number of pricing plans being rolled out haphazardly over years is very believable to me, my current company had a pricing option buried deep in the site that nobody even remembered existed anymore, customer service actually brought that to my attention after a unrelated change broke billing for those customers. That being said, if the changes proposed aren't updated on the pricing page by Tuesday, then it's safe to assume this is all meaningless PR fluff.
        iratewizard 5y ago
        This comment thread is the core of what's wrong with nu-HN. The loudest and least informed are the quickest to make a comment and collect internet points. If you need a dopamine fix go to reddit.
        adampk 5y ago
        Preach!
startlaunch 5y ago
As some of you suspected, getting an official blog post drafted and reviewed by those working on this project and by our legal department ended up being challenging on a Sunday. As a result, we didn't get a blog post shared today. We did however publish an update on our support forums, which you can find here: https://wordpress.com/forums/topic/pricing-feedback/ https://wordpress.com/forums/topic/pricing-feedback/ I will circle back to this thread with additional updates as they are shared publicly.

Yep. On it. We will have a post up on https://wordpress.com/blog/ https://wordpress.com/blog/ by end of day today.

scgtrp 5y ago

Why there, and not on the pricing page?

simcop2387 5y ago
I imagine that takes longer to update than making a blog post. So quicker to scramble with on the weekend while they clarify everywhere else.
- scgtrp 5y ago
  It's... a wordpress site. You can just go edit pages. They even have a nice easy web UI for it.
  - karpierz 5y ago
    They don't mean that it's technically difficult, they mean that the language on the pricing page has legal consequences, and they need to be precise with their updates to that page.
    - scgtrp 5y ago
      Or, in other words, "we want to make reassuring promises to make the bad PR stop, but in a way that carries minimal legal weight". That is not as reassuring as people seem to think it is.
      - hiitechk 5y ago
        I don't think you are being realistic with this thought-process.
      - zrobotics 5y ago
        Or "It's Sunday, and legal is unavailable, so for right now we're putting out a blog post and we'll update the pricing page early next week." Plus, if the pricing changes per-location as stated, that's significantly more complicated, and not something that can be done in a few hours over the weekend. I'm inclined to cut them some slack, I felt the response posted upthread was OK. Has noone else worked with legacy systems? The large number of pricing plans being rolled out haphazardly over years is very believable to me, my current company had a pricing option buried deep in the site that nobody even remembered existed anymore, customer service actually brought that to my attention after a unrelated change broke billing for those customers. That being said, if the changes proposed aren't updated on the pricing page by Tuesday, then it's safe to assume this is all meaningless PR fluff.
      - iratewizard 5y ago
        This comment thread is the core of what's wrong with nu-HN. The loudest and least informed are the quickest to make a comment and collect internet points. If you need a dopamine fix go to reddit.
        adampk 5y ago
        Preach!

startlaunch 5y ago

As some of you suspected, getting an official blog post drafted and reviewed by those working on this project and by our legal department ended up being challenging on a Sunday. As a result, we didn't get a blog post shared today. We did however publish an update on our support forums, which you can find here: https://wordpress.com/forums/topic/pricing-feedback/ https://wordpress.com/forums/topic/pricing-feedback/ I will circle back to this thread with additional updates as they are shared publicly.