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Hi there, Thank you for following up with us. We definitely understand the frustration of the situation at hand and apologies for the inconvenience you are go
by allendking 5y ago
Hi there,
Thank you for following up with us.
We definitely understand the frustration of the situation at hand and apologies for the inconvenience you are going through.
After checking into this further, it appears that our internal tools caught patterns associated with fraudulent behavior. After manually reviewing your account, we've determined this to be a false positive and unlocked your account. You should now be able to log in to your account normally and power on your Droplets.
We apologize for any inconvenience this may have caused you.
We appreciate you being a customer of ours, and if you have any other questions or concerns please don't hesitate to let us know.
Warm Regards,
Likhitha