7 ms·

I know that Google is notorious for shuttering services, but I can't imagine they would shutdown Google Domains without giving customers an opportunity to trans

I know that Google is notorious for shuttering services, but I can't imagine they would shutdown Google Domains without giving customers an opportunity to transfer domain ownership to another registrar.

munk-a 5y ago
What is ample time for a company that hired a webdev one time to build them a static website and never checks webmaster@domain emails? What is ample time when you've got ops scripts set up to automatically do domain stuff but don't employ that person anymore? What is a reasonable money expenditure to migrate off a platform when you could look at the company record and see that you're much better off just choosing a different platform? Is a week or a month of dev hours worth putting your faith in a company notorious for randomly shuttering products? I feel like Google marketing has no idea the absolute monster of a problem they've created by allowing their business to get a reputation for being extremely unreliable in the B2B space.
- throwaway_se099 5y ago
  Yes they have a reputation for merciless shuttering of services, but come on. What is ample time for a company that hired a webdev one time to build them a static website and never checks webmaster@domain emails? That kind of outfit is much more likely to be a victim of missed renewal or a myriad other technical screwups than a Google-initiated exit of the registrar business. I feel like Google marketing has no idea the absolute monster of a problem they've created by allowing their business to get a reputation for being extremely unreliable in the B2B space. They can certainly count on a spate of hyperventilating HN posts whenever they announce any kind of service-related news. More seriously, their most celebrated servicides are consumer-oriented, like Google Reader. "Extremely unreliable in the B2B space" sounds like an exaggeration to me.
  - munk-a 5y ago
    I mean my company, which isn't small, jumped ship from G-suite based SSO for Okta a few years back out of business concern - so while single anecdotes don't make for proofs it's definitely not non-existent. I'd also suggest just bringing your tone down, this isn't a fight and calling people on the other side of the argument "hyperventilating" doesn't really do anything to promote meaningful discussion.
blip54321 5y ago
Been there a half-dozen times with Google B2B products. Best case was GSuite/Workspace, and not the recent one. I had a startup in the freezer (developed a lot of IP nights and weekends, but we needed to stop for about a year). Google sent two emails about the domain being idle, but filed its own emails as spam. If I don't log in within some time period, so I lost the domain. Google wiped out all the data of that startup. Just because I don't check my gmail spam folder often enough.
- malux85 5y ago
  aaaaaaaand you had no local backup of data that you clearly valued?
  - pastrami_panda 5y ago
    It's getting hard to tell if you're witnessing astroturfing, Stockholm syndrome, or if we've simply become so calloused from all the past transgressions from these companies that we're now just going straight for blaming the customers for everything.
    - GlumWoodpecker 5y ago
      There are two kinds of people: Those who do backups, and those who will. What Google did in this case is inexcusable, but so is keeping all your own data in one place.
      - blip54321 5y ago
        This experience helped move me from the first category into the second. I now do Google Takeout periodically, and have a full backup on external drives. I'm also slowly degooglifying my life (and recommending the same to everyone around me). There is another grouping of two types of people: (1) Ones who don't do business with Google anymore (2) Ones who won't. That one took more incidents than backups.
    - deleted 5y ago
      [deleted]
krageon 5y ago
> [...] I can't imagine they would shutdown [...] People said this about almost every service they ever surprise killed. Just let go of this idea that you cannot imagine this for whatever good reason, because other people have made this mistake before you :)

munk-a 5y ago

What is ample time for a company that hired a webdev one time to build them a static website and never checks webmaster@domain emails? What is ample time when you've got ops scripts set up to automatically do domain stuff but don't employ that person anymore? What is a reasonable money expenditure to migrate off a platform when you could look at the company record and see that you're much better off just choosing a different platform? Is a week or a month of dev hours worth putting your faith in a company notorious for randomly shuttering products? I feel like Google marketing has no idea the absolute monster of a problem they've created by allowing their business to get a reputation for being extremely unreliable in the B2B space.

throwaway_se099 5y ago
Yes they have a reputation for merciless shuttering of services, but come on. What is ample time for a company that hired a webdev one time to build them a static website and never checks webmaster@domain emails? That kind of outfit is much more likely to be a victim of missed renewal or a myriad other technical screwups than a Google-initiated exit of the registrar business. I feel like Google marketing has no idea the absolute monster of a problem they've created by allowing their business to get a reputation for being extremely unreliable in the B2B space. They can certainly count on a spate of hyperventilating HN posts whenever they announce any kind of service-related news. More seriously, their most celebrated servicides are consumer-oriented, like Google Reader. "Extremely unreliable in the B2B space" sounds like an exaggeration to me.
- munk-a 5y ago
  I mean my company, which isn't small, jumped ship from G-suite based SSO for Okta a few years back out of business concern - so while single anecdotes don't make for proofs it's definitely not non-existent. I'd also suggest just bringing your tone down, this isn't a fight and calling people on the other side of the argument "hyperventilating" doesn't really do anything to promote meaningful discussion.

blip54321 5y ago

Been there a half-dozen times with Google B2B products. Best case was GSuite/Workspace, and not the recent one. I had a startup in the freezer (developed a lot of IP nights and weekends, but we needed to stop for about a year). Google sent two emails about the domain being idle, but filed its own emails as spam. If I don't log in within some time period, so I lost the domain. Google wiped out all the data of that startup. Just because I don't check my gmail spam folder often enough.

malux85 5y ago
aaaaaaaand you had no local backup of data that you clearly valued?
- pastrami_panda 5y ago
  It's getting hard to tell if you're witnessing astroturfing, Stockholm syndrome, or if we've simply become so calloused from all the past transgressions from these companies that we're now just going straight for blaming the customers for everything.
  - GlumWoodpecker 5y ago
    There are two kinds of people: Those who do backups, and those who will. What Google did in this case is inexcusable, but so is keeping all your own data in one place.
    - blip54321 5y ago
      This experience helped move me from the first category into the second. I now do Google Takeout periodically, and have a full backup on external drives. I'm also slowly degooglifying my life (and recommending the same to everyone around me). There is another grouping of two types of people: (1) Ones who don't do business with Google anymore (2) Ones who won't. That one took more incidents than backups.
  - deleted 5y ago
    [deleted]

krageon 5y ago

> [...] I can't imagine they would shutdown [...] People said this about almost every service they ever surprise killed. Just let go of this idea that you cannot imagine this for whatever good reason, because other people have made this mistake before you :)