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Ditto: Panther in Cambridge have always been reliable for the 20 years I've lived in the area. Same with the Ely firms. Last time I tried to get an Uber in cen
by bartread 5y ago
Ditto: Panther in Cambridge have always been reliable for the 20 years I've lived in the area. Same with the Ely firms.
Last time I tried to get an Uber in central London in the early hours of the morning two or three drivers cancelled before one eventually showed up after I'd phoned Uber support to complain. I'm not sure the phone call is what did the trick - in fact I'm pretty sure it wasn't - but what triggered that call is I'd been trying to get a ride for 20 - 30 minutes by that point. It sounds like this kind of poor QoS might be a new problem though: I certainly wasn't aware of it before the pandemic.
- rosndo 5y agoThis sounds really unusual, in my experience even Uber Lux usually shows up within a couple of minutes at 3-4 AM on weekdays. I live in SW1 and end up in these situations on a weekly basis, I’ve never waited 30 minutes for a Uber.
- bsenftner 5y agoUber actively modifies the earnings of their drivers in real time, which causes the drivers to modify their willingness to accept rides in real time. The reason those drivers are canceling is because between the time they accepted the ride and arriving to pick you up, Uber modified their earnings such that it was no longer profitable, or simply worth the effort to pick you up. Uber is a terrible "employer".