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It definitely is. For an issue like this, you will see relevant teams and delegates looped in very quickly. Getting approved wording about an outage requires so
by nostrebored 5y ago
It definitely is. For an issue like this, you will see relevant teams and delegates looped in very quickly. Getting approved wording about an outage requires some very senior people though. Often they have to be paged in as well.
Having worked at a few other large tech companies now -- Amazon's incident response process is honestly great. It's one of the things I miss about working there.
- saltypal 5y agoThis. We have a 4-person team and posted our own incident about this 7 minutes before Amazon did. Surely they can aim a little higher.
- ElevenLathe 5y agoIME, this actually becomes more challenging as a company gets larger, not less (but that doesn't mean it can't be done).