3 ms·
they ask us a bunch. usually its to justify the severity level: if you put it p1 and they are about to page an engineer, they want to make sure its not a test p
by idunno2468 5y ago
they ask us a bunch. usually its to justify the severity level: if you put it p1 and they are about to page an engineer, they want to make sure its not a test project. i think its fair to justify even if the interface is a little annoying. my main issue with it is since its all web forms each interaction is like fifteen minutes delay
- dekhn 5y agooh, yeah, this is the same for aws- one of my team filed a p1 bug and paged an AWS engineer in the middle of the night. It was for something nontrivial in a test environment. After that we had a discussion about what consitutes "production", with me explaining that I'd only ever cause an eng to be paged if i was fully prepared to deal with the fallout of an incident.