7 ms·
Fidelity is the one to focus on immediately because it's the most serious-- by far-- and they have walk-in locations where a real account rep can help you. The
by jph 5y ago
Fidelity is the one to focus on immediately because it's the most serious-- by far-- and they have walk-in locations where a real account rep can help you. The downtown SF location near Market & 2nd has excellent staff in my experience.
Fidelity might turn up something about identity theft, or credit reports, or red flags, or similar. If so, you can handle these. If not, then ask a private investigator for help; a good PI has research tools to find problems then help you fix them.
- vintermann 5y agoIt's really insane if you need to hire a PI to find out what you did wrong.
- manojlds 5y agoTo find out what people think you did wrong
- marcosdumay 5y agoPrivatized justice is great, isn't it? I would go after the most important accounts on the real government based Justice system (and forget about any non-important one). But I'm not from the US and I don't know how binding are those agreements that you won't seek the Judiciary. (Anyway, arbitrage should be fair enough to let your point through, but I don't know how accessible it is.)
- caseysoftware 5y agoAgreed, this is the most important. And go ahead and bring key documents - driver license, passport, lease/rental agreements, last year's taxes, a previous statement you have from them, whatever. Anything that will help you prove: a) you are who you say you are and b) this is your account will be useful. And if you're physically in their office, they can and will follow the backchannels to get a better result faster than you can over the phone.
- hoffspot 5y agoAgree with the other comments here and would like to add that the OP may have the same name as a person on one of those government lists like OFAC and are getting identity confused with a "known terrorist". US Gov requires certain companies to check the list before doing business with people.
- the_lonely_road 5y agohttps://sanctionssearch.ofac.treas.gov/ https://sanctionssearch.ofac.treas.gov/ Go to this tool and check to see if your name is coming up with any returns.
- pfarrell 5y agoI can confirm I had issues flying for about the first four years post 9-11. The first flight I took, there was kind of a panic and security showed up. Every time I flew, there was always some kind of issue and a call for assist, though each time it got less and less of a panic. One time the desk attendant lamented, “more and more of these every day”. I asked why this keeps happening. He said my name or ssn was close enough to someone on the govt watch list that I was effectively on the list.
- _yrst 5y agoI'm pretty sure I run into this any time I fly internationally. Our group always gets held up, a manager gets called, and we're approved. One time the manager pointed at me and said with a smile, "You're trouble." There was a (presumed dead) Canadian terrorist with my name.
- dahdum 5y agoI had the same issue post 9/11 for a few years. I was unable to check-in to flights or receive boarding passes. I had to get a "gate pass" from a baggage agent to go through security and then check-in with the gate agent to be assigned a boarding ticket. This also applied on every connection and they required identification and occasionally additional questions each time.
- 5y ago
- FearTheTrees 5y agoAgree that Fidelity is the most serious but they cannot help OP anymore. OP's situation sounds like his/her SSN and CC is circulating on the dark web forums. OP, you should buy an Equifax or Experian credit package immediately, review every account, and put a freeze on your credit report. This will be the best twenty bucks spent in your situation.
- mint2 5y agoShouldn’t requesting the free credit report from each bureau be the first step before going to the paid one?
- Nextgrid 5y agoAbsolutely - don't use the paid one ever, that's basically submitting to their protection racket. It's a problem they created in the first place.
- BenjiWiebe 5y agoYou can check your credit for free, and the freezes are also free.
- zippergz 5y agoInstagram and Google would not even have their SSN or credit card number (if OP is being honest about how little they used those accounts), so I don't see how you can conclude that one of those is the factor...
- deleted 5y ago[deleted]
- leppr 5y agoInstagram, Google and Twitter probably have a different cause. Everyone gets accounts disabled on these services, if one doesn't use them often.
- 5y ago
- devortel 5y agoWhat kinds of non-public research tools do PIs have access to?
- more_corn 5y agoAlso set up 2fa on your fidelity account. Don’t use SMS, use their app.
- wrs 5y agoDon’t expect too much from the personal approach. I had a similar problem with Bank of America where they wouldn’t open a business account for me because the risk management department vetoed it. Visiting the local branch didn’t help: the local staff was friendly and tried to assist, but were equally stonewalled by the home office. They refused to give me any clue how to address their concerns, so I just moved my accounts — all of them — to another bank. But that was mostly out of spite, not because I believe the new bank doesn’t have equally troublesome possibilities. BTW, I have got to be about the least risky imaginable person to open an account for.
- ufmace 5y agoI don't know about Fidelity specifically, but it seems like these days, most of the staff at the in-person bank offices don't do anything but guide you through the same web forms you could fill out yourself.