>Personally, I don't think that holds water. While not quite as deliberate an action as (great?) grandparent was suggesting, I could see the possibility existi

>Personally, I don't think that holds water. While not quite as deliberate an action as (great?) grandparent was suggesting, I could see the possibility existing where fixing the machines is too much hassle until a competitor opens and they begin having a noticeable impact on customer retention, increasing the expected ROI on fixing the machine enough for management/owner to take action.