>You may be skilled at your trade, but from the sounds of it, many of you are absolutely horrible at dealing with customers I don't think a lot of freelancers

>You may be skilled at your trade, but from the sounds of it, many of you are absolutely horrible at dealing with customers I don't think a lot of freelancers realize the importance of sales/marketing/customer service. They are more than just easy classes in college and they benefit more than the greasy used car salesman down the street. Quite often it's the difference between you and the competitor to whom you lost the job.